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Disadvantages Price. Customer Service. Rip-off.
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What a rip-off !I bought six credits and like most people only needed to use one straight away. Just a month a few days later I went to use another credit to find that the other 5 had expired. How can they take away from you something you are pretty much forced to buy in the first place? So it cost me £9.95 to do one search - you can imagine how I feel about that.
I used BT website today to get the information on the second search - for free.On their website it says "Your comments are important to us and help us improve the service we offer" - however their reply to my complaint was that I should have read the small print.
I hate Companies that rip-off their customers and this has to be up there with the worst of them. 192.com - the Ryanair of the directory business.
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