Recommend
(4)
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(1)
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Warning - you pay for credits and they expire in a month
Advantages Quick result
Disadvantages Price. Customer Service. Rip-off.
Detailed Rating
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The Author
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08/10/2011
Warning - you pay for... |
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What a rip-off !
I bought six credits and like most people only needed to use one straight away. Just a month a few days later I went to use another credit to find that the other 5 had expired. How can they take away from you something you are pretty much forced to buy in the first place? So it cost me £9.95 to do one search - you can imagine how I feel about that.I used BT website today to get the information on the second search - for free.
On their website it says "Your comments are important to us and help us improve the service we offer" - however their reply to my complaint was that I should have read the small print.I hate Companies that rip-off their customers and this has to be up there with the worst of them. 192.com - the Ryanair of the directory business.
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TheHairyGodmother 11/10/2011 12:43
angelboouk123 09/10/2011 18:34
Alyson29 09/10/2011 07:58
RICHADA 08/10/2011 20:43
Not a product, or service review here I'm afraid. R.
ithoughtyoudneverask 08/10/2011 17:39
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| 1 - 5 out of 5 comments
