There's not much to say about me i'm afraid! (not good at reviewing me) x
There's not much to say about me i'm afraid! (not good at reviewing me) x
Member since:22.02.2006
Reviews:85
Members who trust:26
I have always had so much trouble with car insurance; I haven't got any 'no claims bonus' because every time it gets near to me having nearly a year worth something always happens!! I'm also young so car insurance is not the cheapest thing in the world for me. So, when my car broke for good (ford fiesta) I was relieved, as it was costing me so much money. But then, I live a few miles from all of my friends, and I was becoming so reliant on them all that on Wednesday one of my male friends gave me a Ford Ka and said I could have it. I was pleased at first, then I realised I needed to insure it and started thinking maybe I should give it back.
I looked onto money supermarket for
insurance quotes and I was pleasantly supposed at how cheap they were on the KA that I was given, and me being a year older than the last tie I insured a car, the quotes were coming up as less than half of what they were on my Fiesta. 1st quote were not the cheapest, they were quoted as 4th cheapest, but I found that when I clicked onto the cheapest policy I had to enter in all my details again and then it was quoting me a different and more expensive price. 1st quote also had a really low deposit amount making it more appealing as its Christmas next week and the initial payment would have meant that a few people would be getting what they asked for!
1st quote was also connected perfectly to the money supermarket network meaning that I didn't have to re enter my details once I clicked on their offer; they were all transferred from the Money Supermarket. This made the whole process very easy to go through, I only had to enter my card details and check a few boxes to say whether I wanted any additional options on my policy, then I clicked 'ok' and my quote was processed and I was insured!
The first problem I hit was usually as soon as I hit an 'ok' button, an email goes straight into my inbox, confirming and outlining, etc. No email. So I then had to go onto their website to see if I could somehow log in….second problem, their website is rubbish. I think they may be a new company, or new to the internet because all the sections on their website were saying 'to be updated' or just quoted their helpline number. However, the website was plain and simple and I think when they finally have everything up and running it will be easier to manoeuvre around and will be a good website.
Phoning the helpline was no problem for me as I sometimes prefer to talk to an 'actual' person anyway and they have a local number which makes the whole process a lot more attractive. I was waiting for my call to be answered for a couple of minutes, but when a lady did finally answer she was chirpy and could answer all my questions, she seemed unsure to whether I would receive an email or not but assured me that I would receive something in the post in the next 2 or 3 working days. I have been left satisfied and assured by the whole experience.
1st quote seems like a very small company which is probably why it took a while for someone to get to the phone (they may only have a few advisors) but their quote was excellent and I am happy going into a company like them, who are not competing with all the bigger companies and offering me high prices for their services.
They also do other types of insurance, home, van etc and I really liked it that when I phoned them, the advisor didn't try to add things onto my policy or ask me if my home insurance needed renewing!
The extras which you can add to your policy are good deals too, for instance breakdown cover is £1 a month and every add on is at around that price. So even though I opted out, I think it was the first time I had a good read through all of their add on's!
1ST quote also offers to refund the difference or give you your money back I you can find a cheaper quote within 24 hours of purchasing your policy and they offer 35% discount to pass plus holders.
I think that this company will definitely get bigger and is definitely a good choice for new and young drivers, I am over all pleased and since I am new to this company I will keep you all updated on my progress with them if it changes. I don't think they are particularly wonderful nor have anything different or spectacular to offer. But a quick and easy, basic application and very low price, plus helpful customer service, makes the process effortless and I am now happy, and insured!!
Xx
How helpful would this review be to a person making a buying decision? Rating guidelines
Good review - I was interested to read that you sense it was a small company. With big companies (or ones with more operators) you do tend to get left on hold but in a funny way there is something reassuring about the fact that they're not, and so you're probably not "just another voice on the end of the phone".
Dec 15th, 2007
very helpful by (100%):
