codypedle... 1

codypedley

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Member since:27.08.2004

Reviews:1

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How to complain about the 3 mobile network

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27.08.2004

Advantages:
None at all

Disadvantages:
Where do I start?

Recommendable No:

Detailed rating:

Customer service quality

Tariffs & Charges

Range of services (e.g. voicemail, messaging)

Value for money

Coverage & receptionVery Poor

Customer service waiting timesVery long

Accuracy of chargesVery poor

Range of different billing plansVery limited

5 Ciao members have rated this review on average: somewhat helpful See ratings
very helpful by (8%):
  1. Zedex
helpful by (25%):
  1. Agape_
  2. MAFARRIMOND
  3. MrTink12
somewhat helpful by (67%):
  1. Protagonist
  2. ray52
  3. helpa4eva
and 5 other members

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The overall rating of a review is different from a simple average of all individual ratings.

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Guys, I URGE anyone who has already made a complaint with 3 (that they haven't bothered to deal with!) to go to www.otelo.co.uk
As long as you have already made a complaint to 3 and they have ignored you etc, they will carry out a full investigation. Fill in the complaints form online and send it to them - with any luck, we can get this SHITE network shut down for good!

Please email me if you get somewhere with it! audiogel@hotmail.com

also please email me to tell me if you have complained, i'd love to know how many people are actually complaining!

Cody :-)

I won't even get started on the ridiculous way in which they have treated me! Their customer service is an absolute shambles.

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Comments about this review »

Zedex 28.01.2005 16:29

Thanks ever so much - I'll be complaining about complaints to 3 using your handy link. Useless company.

ray52 27.08.2004 21:08

Hi and a warm welcome to ciao. A fair first review. I hope you enjoy the ciao experience. Ray.

helpa4eva 27.08.2004 19:49

Welcome to ciao! Never used 3, and from this op i never will! Cheers!. Kenneth.

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Review Ratings »

This review of 3 (Three mobile) has been rated:

"very helpful" by (8%):

  1. Zedex

"helpful" by (25%):

  1. Agape_
  2. MAFARRIMOND
  3. MrTink12

"somewhat helpful" by (67%):

  1. Protagonist
  2. ray52
  3. helpa4eva

and 5 other members

The overall rating of a review is different from a simple average of all individual ratings.



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