cabatter 1


Add to my Circle of Trust

Subscribe to reviews

About me:

Member since:20.03.2012



Poor support and customer service


None, 3 does not offer anything you cannot get elsewhere foir similar pricing

Terrible customer service, off shore call centres where you can only get a stock answer .

Detailed rating:

Customer service quality

Tariffs & Charges

Range of services (e.g. voicemail, messaging)

Value for money

Coverage & receptionSatisfactory

Customer service waiting timesLong

Accuracy of chargesSatisfactory

Range of different billing plansSatisfactory

1 Ciao members have rated this review on average: helpful See ratings
helpful by (100%):
  1. Rockms

View all ratings

The overall rating of a review is different from a simple average of all individual ratings.

Share this review on

Don't take out a contract with 3 is my advice.

Poor, poor, poor is the only way to describe the service and support from 3.

The camera on my phone (HTC Desire 6 months old) has stopped working, just stopped one day. Duly sent it off for repair, it came back 4 weeks later with a form letter saying sorry, your mobile cannot be repaired - no reason.

No replacement - just buy a new phone is the only offer they have made.

It seems reasonable to expect that 3 should provide a phone in fully working order for the full duration of the contract. If the phone was damaged in some way then that is a different matter, but just a we can't repair it you need to buy a new one is unacceptable

  Write your own review

Share this review on

« Previous review   Next review »

Rate this review »

How helpful would this review be to a person making a buying decision? Rating guidelines

Rate as exceptional

Rate as somewhat helpful

Rate as very helpful

Rate as not helpful

Rate as helpful

Rate as off topic

Write your own review Report a problem with this review’s content

Comments about this review »

Add the first comment!

max. 2000 characters

Post comment

More reviews »

Review Ratings »

This review of 3 (Three mobile) has been rated:

"helpful" by (100%):

  1. Rockms

The overall rating of a review is different from a simple average of all individual ratings.

Are you the manufacturer / provider of 3 (Three mobile)? Click here