3 VideoTalk 1000 12 Month

I will do my best not to turn this review into a rant about the 3 Network, but please forgive me if I occasionally break that promise. I am at this moment eating humble pie as less than 24 hours ago I commented on two reviews about the Nokia 6280 stating that I was quite happy with the product (wait, I'm getting to the 3 Contract bit which this review should be about) and the service I got from 3. Then I get up this morning and my phone does not work. Thats ok, these things happen 3 are great, they will sort it out. Firstly I think I must keep my promise and tell you a bit about the 3 ... more

Firstly i would say i am registered with the telephone preference service. One night I received a call on my land line trying to sell me a mobile network service. Regardless of what i said this company would not go away. The next night they rang again and in desperation and worn down I said yes, big mistake. As I am partly sighted I have trouble reading some small print, and found I could not read the key pad on a older model of mobile they sent a Nokia 6288 which is by no way modern for the price of 20 pounds a month. I respectfully asked 3 if I could use there sim card in my old unlocked, un ... more

I was with 3 mobile for 2 years. Although the tariffs offered by the company are reasonable, I found the signal was poorer that other networks. On a plus they offer a wide range of mobile phones for you to choose from. On several occassions I was charged for games which I had never purchased. I tried to contact the company by phone and was unable to speak to anyone who was willing to help me. Finally I had to write into the company and then I was reimburse. This refund appeared on my statement with no apology or explanation. When I took the decision to end my contract, I was spoken to by a ... more

I haven't written a review in a while and, technically, this isn't a review. It's a recollection of my experience with Three today and on previous occasions hoping to serve as information the reader can personally interpret when considering using Three's services. It's also a chance to let off steam and follow up the comment I made to the gentleman on the phone about letting as many others as possible know that Three dont care if their customers are unhappy. I cant tell you much about my phone, I've had it 8 months, it hasn't broke, it still does everyting I want it to, I'm still unsure of ... more