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AA Insurance Services - Home Insurance

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... I was assured by your Sales Advisors that the policy I was after could be provided by The AA, so I left Eagle Star. I have had a policy with you for the last two years and have not long renewed my policy. I now have buildings insurance with Groupama Insurance. At the beginning of September ... Read review

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Community Level 4aflynn_01


Insurance Champions hahaha chumps more like

Advantagessee op

Disadvantagessee op

"...rang Customer Services at the AA and spoke to Diane who told me that my kitchen would not be covered as matching items were not part of the terms of the insurance. I explained that when I had agreed to take my insurance with The AA that the sales advisor had assured me that if a part of a three-piece suite was damaged then if it could not be matched they would replace the whole suite. At the time I thought this would mean all matching items. She told ..." Read review

Ciao members have rated this review on average: very helpful

Useless, uncaring, incompetent bunch of cowboys, or the AA to you

AdvantagesSend them to someone you hate, or as a cruel practical joke

DisadvantagesWhere to begin!

"...out, they sent in the AA Home Response Team to fix it. The boiler, which is a combination boiler supplying both heating and hot water, stopped working on a Sunday morning ( 3rd February) and we called Saga, who said someone (from the AA) would be with us on Monday, between 8:00 am and 5:00 pm – nobody turned up. When we called the AA at 5:00 pm, they said they had staff who hadn’t turned up for work and, as we had called so late(?) won’t be able ..." Read review

Ciao members have rated this review on average: very helpful

Community Level 1david-bowie


Be careful if you claim.


Disadvantageslots, if you claim

"...to compare. As an intermediary, AA insurance did not have to disclose its terms and agreements that they have, with their panel of insurers, to customers like you and me. Sounds like something you can ignore - read on. If you use AA insurance services and you are insured with Royal Sun Alliance (RSA), as we were and you actually claim, problems can arise. Now, consider buildings insurance. Claims are usually fairly substantial if part of your ..." Read review

Ciao members have rated this review on average: very helpful

Community Level 1sef


Save a small fortune on home contents insurance

AdvantagesEasy, on-line, helpline if required, cheaper


"AA Insurance on the internet has just done it again for me. Having saved several hundred pounds by using the AA rather than just renewing my buildings insurance with Lloyds TSB they have just saved me a further £300 on my home contents cover. It couldn't be easier - a few minutes on-line via www.virginmoney.com got me a range of insurance offers using a host of respected names and all at substantial savings over what I had presumed to be a fairly ..." Read review

Ciao members have rated this review on average: very helpful

Community Level 1edinburgh


AA are A1

AdvantagesVery competative in price with no hidden clauses

DisadvantagesHave as yet, not encountered any.

"...flats), we found that the AA and only one other insurerer of all the tenents, was prepared to pay for the work to be carried out. We are now moving home to a property which is approximately twice as expensive. When we informed the AA of our move, they informed us that there would be no additional premium until our next renewal date, which was ten months into the future. Obviously we shopped around, but still found the AA to be much less than all ..." Read review

Ciao members have rated this review on average: helpful

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