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AA Home Insurance - not competitive; check prices EVERY year

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1 Mar 5th, 2009 

7 Ciao members have rated this review on average: helpful

Advantages:
None

Disadvantages:
Misleading, loyalty irrelevant, poor customer care response

Recommendable No:

Detailed rating:

Competitiveness of APR

Comprehensiveness of range of products

Product package

Efficiency of service

Value for money

drkwms

drkwms

About me:

Member since:05.03.2009

Reviews:1

I had regularly renewed both building and contents annually since 2003. In November 2008 I received a quote of £350 for buildings and £141 for contents. It took no time at all on the web to find a combined policy for £248 with exactly the same terms and with the same insurance company (MMA). The AA renewal quote says "Don't worry. {we} have searched our panel of over 10 leading insurers to get you a great price". It is nonesense. When I complained about that wording they said it was not misleading. When I asked for an explanation for the massive difference in pricing they said that my new broker was probably "providing a service with much lower commission". They made no attempt to offer a reduced quote but thanked me for my loyalty. DO NOT USE THEM. 

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Comments about this review »

Bollinger28 05.03.2009 09:41

It certainly does pay to shop around at renewal time...plus if you go through a cashback site, they give you loads of money back (Churchill paid me £80 via Cashback Kings last year) Lexy



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