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Super

“AA offer a great deal”

published 27/01/2011

ProA great company with great service and cheap compr...

ConsNone that I can think of

I am a fan of finding the best deal when it comes to car insurance. I get straight onto the comparison sites around a month before my renewal is due. I hate being bombarded by offers from companies who promise the earth and you get nothing much in return. Ok you may pay cheaper monthly...

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Super

ProBritish call centres

Conspayment took a while

I'm incredibly disloyal when it comes to choosing my car insurance provider and will happily change companies every year to get the best price. I chose the AA last year, it wasn't the cheapest on the comparison sites but was the cheapest of all the companies I had actually heard of and they...

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Excellent

“Cheap & Cheerful”

published 14/10/2004

ProOn line Quote

Consnon that I could find

I have never had much luck with cars and through no fault of my own I have been unable to accrue any no claims bonus. I have had 2 Cars stolen and 3 accidents (non whilst I was driving and 2 of them the car was parked up). It has therefore become a nightmare trying to get cheap fully...

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Excellent

“AA get top marks...”

published 05/02/2001

ProReliability, value for money, peace of mind.

Consnone I can think of

Car insurance - help! was my first reaction on buying my first car. Who is reliable? Where can you get value for money without getting ripped off? Out of the thousands of firms advertised, which do you pick for quotes? Who will be quick and reliable in getting a claim sorted if you do have a...

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Price
Service
Efficiency

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Not for me

“Buyer beware”

published 23/01/2001

ProTV advert not as dreadful as some others

Consexpensive

The current AA adverts on the TV give the impression that they'll get you a very competitive quote. Indeed, we are meant to believe that phoning different insurers (or, presumably, using such Web sites) would be a waste of time for busy people. For Comprehensive (full no claims) with protected-no...

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Not for me

ProI honestly can't think of any

ConsAA are brokers. Take at least 5 months to arrange...

I was looking for a reliable insurance company to insure my newly purchased old BMW with side skirts and alloys (my pride and joy). I decided to contact AA Insurance as they were a well established and reputable (??) company. I arranged my insurance with them after being given a very reasonable...

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Price
Service
Efficiency

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Good

ProThey do try and get you a decent price

ConsThey do not insure you directly – your actual insu...

AA Insurance don’t do a bad job. To be fair they appear to have a search system designed to give you a good price. I was pleased with mine to start with, 10% off what I was paying and my insurance excess was reduced to £50 on any claim. Pretty decent I thought. My policy came through and I...

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Satisfactory

“Useless for Northern Ireland”

published 07/02/2001

ProGood Online and telephone service

ConsExtremely expensive for Northern Ireland

If you live in Northern Ireland and are looking for cheap motor insurance then avoid the AA (either online or over the phone) like the plague! I have attempted to get reasonable quotes for insurance on several occasions with little success. In almost all case I have received a quote that is well...

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Price
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Not for me

“There is better out there”

published 30/03/2006

Prowhere good in the early years

Consexpensive renewal quotes

Advertised as fining you the best quote, they certainly did a few years ago, I was very impressed with the service and the price, I honestly can't remember what it was 4 years ago, I had a different car back then anyway. But I am careful with my money and I like a BARGAIN, and I remember it being...

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Excellent

ProCompetitive, helpful, friendly, reliable

ConsHad problems getting through to the call centre

I was unlucky enough to have my vehicle badly damaged in an accident recently. The car was nearly written-off when it was hit from behind by a careless driver and pushed into a concrete gatepost. AA Insurance was brilliant. They arranged for the vehicle to be towed away that night and had agreed...

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Excellent

“The car insurance policy”

published 02/05/2005

ProFriendly, online, Telephone, Helpful

ConsCant fault them

AA offer one of the best car insurance policies around to date. I done a quote online with the AA @ www.aa.co.uk The price I thought was good so I thought I would contact them via the telephone to confirm and get more details on the policy benefits. Here is what I found out, The benefits below...

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Satisfactory

“Be Aware after a few years.”

published 09/03/2001

ProGood for one year.

ConsThey try to catch you out.

I used to use the AA some time ago for my motor insurance, at the time they came up with the best quote around. I was happy to renew my policy with them every year when they wrote to me to tell me what deals they could offer me. The third year came and they sent me the details for renewal, I...

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Good

“AA breakdown”

published 21/04/2010

ProFriendly service

ConsHad to wait for 2 hours

I broke down 2 days ago. I finished work at 6pm and my car wouldn't start, not even a tick over. I called the AA and they told me I would be seen by 7pm. I was sat in the empty office carpark in an industrial estate, all the buildings were locked up for the night, there was nowhere to go and I...

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Super

ProValue for money, Customer service

ConsNone yet

Cheaper does mean better. I'm 22 years old and have been driving for 4 years, I drive a Vauxhall Astra. I used to be with Tesco car insurance, after two years I decided to shop around using a price comparisons site. The AA popped up as the number one saving, £210 saved on my current policy. I...

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Good

“Late giving a quote”

published 21/07/2001

Pro-

Cons-

Having received a letter from my normal insurance people, I decided that before renewing it I would look at some other alternatives after all you never know, anyway I got the yellow pages out and started to ring some numbers, that is when I rang the AA up. I like many had seen them advertised on...

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Price
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Product Information : AA

Manufacturer's product description

Ciao

Listed on Ciao since: 13/09/2000