AA

Community images

  • AA
  • In happier times........at home with the car!
  • This is what it looked like in Poland, the morning Steve collected the car!
  • This is the main road from Mielec to Warsaw -16degC when this was taken.
  • A third picture of frozen Poland - January 2006

Reviews - AA

Tel: 0800 88 77 66; Website: http://www.theaa.com/; Details: Today, the AA is in many ways the same motoring organisation that motorists have trusted ...

> Show product information

Cost
Customer Service
Level Of Cover
Speed Of Response

User reviews

Filter by
Review type
  • Reviews with images (1)
  • Diamond reviews (1)
  • standard reviews (99)
Product rating
  • (41)
  • (27)
  • (6)
  • (10)
  • (15)
Sort by Helpfulness
  • Helpfulness
  • Product rating
  • Date

Excellent

Extremely efficient. Amazing Cover. Very Good Valu...

In my case and circumstances - NONE!

As any of you who have read my last review will know, on New Years Day, I had the misfortune to break my ankle whilst visiting my parents in law in the far south east of Poland. This unfortunate event took place two days before we were due to drive back to England, obviously that journey was to...

> Read review

Speed Of Response
Cost
Level Of Cover
Customer Service

Did you find this review helpful? Yes 0

Satisfactory

you decide

again , draw your own conclusions ...

Almost exactly a year ago we had occasion to use , for the first time in our five years of membership , the services of the AA . We had been on our way to Portsmouth Passenger Ferry Terminal for our pre booked trip across the Channel to Caen on one of our regular visits to our house in Western...

> Read review

Speed Of Response
Cost
Level Of Cover
Customer Service

Did you find this review helpful? Yes 0

Super

“The lovely Mr AA man.”

published 17/11/2008

quick response, good customer service, good commun...

some of the deals are quite expensive

The AA pride themselves on being the UK's "number one breakdown provider". They provide a 24 hour recovery service for their members and there are different levels of cover available. Another claim made by the AA is that they "fix more breakdowns by the roadside than anyone else". I have never...

> Read review

Speed Of Response
Cost
Level Of Cover
Customer Service

Did you find this review helpful? Yes 0

Excellent

user friendly

none

I am going to review the ordering process of this product. I will review how easy it was, the value of the product, and the communication. Ok, so after my original Volkswagen breakdown cover ran out i had to look to see where i could get the best deals from. My dad recommended i only really look...

> Read review

Speed Of Response
Cost
Level Of Cover
Customer Service

Did you find this review helpful? Yes 0

Super

“Third time lucky”

published 15/07/2001

peace of mind

Use of outside contractors at busy times.

I have had full AA cover for 7 years now - All provided free with company cars. During this time I have called the AA out 3 times and the service has varied in quality considerably. On the first occasion the clutch packed in on an old shape Rover 400. I phoned the AA and gave them my exact...

> Read review

Speed Of Response
Cost
Level Of Cover
Customer Service

Did you find this review helpful? Yes 0

Super

“Offer of the week”

published 21/09/2001

Cheapest, security

No incentive to stay

Having just passed my test and hearing my Dad's words "I'm too old to be getting under cars" I knew there would be no response to my late night calls starting "Daaaaaaaaaaadddddddd I don't know where I am but...." I decided I best look into getting some breakdown cover. I am insured with Direct...

> Read review

Speed Of Response
Cost
Level Of Cover
Customer Service

Did you find this review helpful? Yes 0

Excellent

“A Complete Breakdown”

published 06/03/2001

Prompt Pleasent Helpful Service

Dont buy parts from the AA!

Well it could of been a complete breakdown if The AA had not been so helpful. I received my AA breakdown cover free when I purchased my car, and to be honest never really thought anything of it, just another thing to renew in a years time! However recently it has proved to be worth its weight in...

> Read review

Speed Of Response
Cost
Level Of Cover
Customer Service

Did you find this review helpful? Yes 0

Super

“A Service that Works...”

published 08/07/2002

very helpful call centre staff, reasonable pick up...

not come across any yet

The Automobile Association (AA) motor breakdown service has been in operation for almost 100 years. Today, it provides a much larger network of services together with an effective breakdown and recovery service. Even though the Centrica Group has bought the AA exactly 3 years ago I have not...

> Read review

Speed Of Response
Cost
Level Of Cover
Customer Service

Did you find this review helpful? Yes 0

Satisfactory

“One out of three ain't good”

published 04/03/2001

Good service received sometimes

Very Poor service received more often

I've needed to call upon the service of the AA 3 times, and as a result of the service, I changed to the RAC. The first time I called on the AA, I had split a radiator hose, and I can't fault the service I received. The repair guy turned up and removed the offending article, bandaged it up and...

> Read review

Speed Of Response
Cost
Level Of Cover
Customer Service

Did you find this review helpful? Yes 0

Excellent

“Absolutely Amazing”

published 30/11/2002

First class service

Wide range of products

What would you do if it was late at night, and there was smoke pouring out from under the bonnet of your car? You are alone, and there are no other cars about, only the distant lights of a garage forecourt save you from being engulfed in complete darkness?.would you scream? I wouldn?t, and not...

> Read review

Speed Of Response
Cost
Level Of Cover
Customer Service

Did you find this review helpful? Yes 0

Excellent

Slick, professional and punctual.

None!!

I have been a member of the AA for about 12 years now, and I have found them to be a very good organisation. They are reliable, efficient and willing to please. The longest I have ever had to wait is about an hour and a half, but when you phone up they usually give you a pretty good idea of how...

> Read review

Speed Of Response
Cost
Level Of Cover
Customer Service

Did you find this review helpful? Yes 0

Excellent

“Breakdown - Just AAsk”

published 08/04/2003

Peace of mind, fast professional service

none

This morning, I had to travel to Dumfries, some 55 miles each way, along the A70 and A76. Unfortunately I developed some car trouble along the way, and I was once again in need of some assistance from "A Man who Can". It had been a little while since I last contact the AA, and I was observant of...

> Read review

Speed Of Response
Cost
Level Of Cover
Customer Service

Did you find this review helpful? Yes 0

Excellent

“Big yellow Vans”

published 05/09/2002

friendly, reliable service, big yellow vans!

not allowed to play in the big yellow vans!

D’oh! Left the lights on this morning went back to the car at lunch so we could go home and collect hubby’s gym stuff but the battery was flat! (Between you and me, I reckon that Mr Fishbulb turned the lights on so we didn’t have to go to the gym) Frightening thing is, this is a...

> Read review

Speed Of Response
Cost
Level Of Cover
Customer Service

Did you find this review helpful? Yes 0

Excellent

“A Knight in Yellow Armour”

published 09/10/2002

Help when you need it the most. Very professional ...

Nothing - I couldn't have ask for a better service

Well it finally happened this morning after 10 years behind the wheel, my wife’s car broke down on me 230 miles from home. During my time driving my cars have never broken down on me so bad that it was impossible to get home. I have always had breakdown cover but have never used it, except when...

> Read review

Speed Of Response
Cost
Level Of Cover
Customer Service

Did you find this review helpful? Yes 0

Super

“I GIVE THEM AN A”

published 28/05/2003

professional, speedy, helpful

you could be kept waiting ages

I just knew when I got into my 6 year old Escort on Saturday morning that something was going to go wrong. I wasn't even supposed to be going anywhere, and didn't feel up to the 200 mile motorway journey in front of me, but needs must and off I set. One hundred miles later my car suddenly lost...

> Read review

Speed Of Response
Cost
Level Of Cover
Customer Service

Did you find this review helpful? Yes 0