AA

... Five minutes later, true to his word the phone rang and I had the AA European Breakdown Assistance number in Germany! Honda Chiswick earned themselves a LOT of loyalty bonus points that evening! As a compete aside here, a spot of "gallows humour" you could say, the salesman had originally ... Read review

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Reviews of AA »

1-5 of 95 reviews of AA Show all reviews

THE LONGEST AA RECOVERY IN HISTORY?

Advantages: Extremely efficient. Amazing Cover. Very Good Value
Disadvantages: In my case and circumstances - NONE!

...rang and I had the AA European Breakdown Assistance number in Germany! Honda Chiswick earned themselves a LOT of loyalty bonus points that evening!

As a compete aside here, a spot of "gallows humour" you could say, the salesman had originally called to enthusiastically offer me a test drive in the newly launched Honda Civic, he had just been issued with a new diesel demonstrator. It doesn't sound as funny now, as it did to ...
...from a different operator at AA European HQ in Germany to say that yes, indeed my car could be transported home under the Hondacare Guarantee, the service being entirely handled and administered by the AA in Germany. He told me that his name was Oscar and gave me a case reference number, also that he would be in touch to make further arrangements once they had decided how best to arrange transportation of the car. Either it would be put on a trailer ... more

RICHADA 29.01.2006
Ciao members have rated this review on average: very helpful
Review of AA

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AA ....... Absolutely Awful .

Advantages: you decide
Disadvantages: again , draw your own conclusions ...

..., the services of the AA . We had been on our way to Portsmouth Passenger Ferry Terminal for our pre booked trip across the Channel to Caen on one of our regular visits to our house in Western Brittany . We were trundling along the A34 in our Ford van , making good time , and looking forward to our trip , when there was a sudden loud bang . The passenger side of the vehicle dropped and my husband lost all control of the vehicle as it slewed sideways ...
...his phone to call the AA . I explained to the operator that I had no phone and was using someone else's , and she took my details including make and model of the vehicle , registration number and its physical condition . I told her it wasn't driveable as the wheel was broken and jammed sideways , and she said we would need a large recovery vehicle and a heavy duty jack to load the van onto it to get us home . Then she asked our location , but as ...

Janej47 30.01.2006 · Read full review
Ciao members have rated this review on average: very helpful
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The lovely Mr AA man.

Advantages: quick response, good customer service, good communcation, fix a lot of breakdowns
Disadvantages: some of the deals are quite expensive

The AA pride themselves on being the UK's "number one breakdown provider". They provide a 24 hour recovery service for their members and there are different levels of cover available. Another claim made by the AA is that they "fix more breakdowns by the roadside than anyone else". I have never bothered with breakdown cover until I moved back home from university with the intention of commuting each day. I realised that if I were to break down on ...
...find the best deal. The AA always have some online offer which gives you a discount and they were certainly one of the best offers I could find. However, the moment that made me decide on the AA was actually when I experienced them with a friend. We had been in town shopping and went to get back in the car only to find that her clutch had died. Being a member, she rang the AA and explained the problem. They seemed good on the phone only asking for ...

ilusvm 17.11.2008 · Read full review
Ciao members have rated this review on average: very helpful
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A Service that Works...

Advantages: very helpful call centre staff, reasonable pick up ~ 30 minutes, useful patrol staff that have ability to judge each case.
Disadvantages: not come across any yet

...Centrica Group has bought the AA exactly 3 years ago I have not noticed any change in handling of customer breakdown calls and patrol operation. Past Breakdowns I have been a member of the AA breakdown service for a few years now under the AA’s most basic policy with joint cover for 2 people living at the same address. During my time as a member, we have called out the AA on several occasions for breakdowns ranging from a puncture, blown ...
...the time taken for the AA to reach us after the making the call was approximately 30 - 40 minutes and we have been satisfied with the service received. Although our policy is the most basic one known as ‘Roadside’, which is only meant to transport you to the nearest garage within 10 miles but on 2 occasions previously we had broken down more than 10 miles from home. The last time was on the A50 Stoke at about 9.30p.m. and we were towed ...

Connoisseur_Haggler 08.07.2002 (23.09.2002) · Read full review
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Breakdown - Just AAsk

Advantages: Peace of mind, fast professional service
Disadvantages: none

...review. I have had AA membership since before I could drive actually. This is because I actually worked for the AA for 5.5 years, between 1987 and 1993. I worked in the Insurance division, but I did get free AA membership, despite the fact that I came under their employ one month before I passed my driving test in 1987. Since I left the AA I have had almost continuous membership cover, initially through a new Rover which I bought in 1994, but I ...
...brake problem. Ringing the AA in an emergency is easy. It is a free-phone number 0800 887766. There is a simple automate message up front, asking to confirm that it is breakdown services you require. I was immediately transferred to an operator. As is always the case, when you need it, I did not have my membership card with me. The reason was because I had done an on line insurance quotation for hubby's motor insurance two days ago, and required ...

helencbradshaw 08.04.2003 (23.05.2003) · Read full review
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Absolutely Amazing

Advantages: First class service
Disadvantages: Wide range of products

...The AA. The AA are now so much more than just a breakdown company, the range of products they offer is vast. They now offer breakdown cover, car, home and travel insurance, loans, a hotel booking service, information service, a wide range of books and travel guides and a brand new and used car buying service, as well as having bought all of the Halford?s service centres and rebranded them all under The AA name. Now that they are owned by Centrica, ...
...have needed to call the AA out 3 times, and they have always arrived promptly, and repaired my fault, which ranged from cracked radiator to a binded break The patrols are always friendly, and they have chatted with my wife and I and made us feel very reassured. I would never change companies, because they have been so impressive. I have also now taken out their new Parts and Labour product for only £48. If I breakdown and I need to be taken to a ...

nicanddarrell 30.11.2002 · Read full review
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Reviews which might be of interest for "AA"

The AA - so far so good

Advantages: good quality of instruction,
Disadvantages: quite expensive and no student discount

OK, I know that the AA are not an independent driving school but seeing as they didn't have their own category then I thought I would fit them in here. Well, I have only had about 14 lessons so far, but I think that has given me good enough experience to write about the AA. Obviously I can't comment on the test but I guess I can always update this opinion later. The car: The car that I am learning to drive in is a ford fiesta ghia, it's quite small which obviously is important for a learner - you don't want anything too powerful or too large when practising reversing etc! It's a totally modern car - with air conditioning, power steering and abs braking. Also, as soon as the slightest thing starts to go wrong with the car then the AA will replace it. I think I have been in three different cars now! Instruction: Well ...

weebagpuss 25.02.2001 · Read full review
Ciao members have rated this review on average: very helpful
Review of AA Driving School

AA - the best way to pass your test!

Advantages: I passed! Learn in brand new Ford Focus, well trained Instructor, free AA membership for 12 months
Disadvantages: cost - you pay for the good service you receive

It's that age old debate - do you pay for a brand name and pay through the nose, or do you opt for a local firm who may be cheaper?? This was the problem I faced 2 years ago when considering which driving school to use. Having shopped around for an instructor my nerves eventually pushed me in the direction of the AA, as I was aware of the size of their driving school and had confidence in their brand name. I had already passed my theory test - so only used them for the practical lessons. Where do you start? An initial phonecall to a central call centre on 0800 587 0087 meant that my details were taken over the phone and my first lession was set up there and then with a local AA insructor (based on my postcode) the following weekend. I did not even have to contact the instructor - he would simply turn up at the arranged ...

surfchik27 02.06.2005 · Read full review
Ciao members have rated this review on average: very helpful
Review of AA Driving School

AA Driving School. The breakdown

Advantages: Friendly, Helpful, Good deals
Disadvantages: none so far

Hi everyone, I have just booked up my first 12 driving lessons with the AA via the phone. I had been surfing the internet for some time looking at various driving schools, where thay operated, how much they cost etc etc I finally decided that I was going to learn with the AA as in my area if you pay for 12 hours tuition in advance you get £2 off each lesson which adds up over time giving me a saving of £24 further to this they offer you a free years breakdown cover and £100 holiday voucher. This works out as being £18 per hour, however this may vary depending on the area you live in. you can find out on their website. You learn in a Ford Focus 1.6litre with dual controlls (obviously!!) which means that the insructor can brake for you if you enter a hazard and are not prepared to do so yourself! Wednesday afternoon I ...

JADELOUISESILVA 28.02.2003 (27.05.2003) · Read full review
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Review of AA Driving School

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