Advantages: quick response, good customer service, good communcation, fix a lot of breakdowns Disadvantages: some of the deals are quite expensive
The AA pride themselves on being the UK's "number one breakdown provider". They provide a 24 hour recovery service for their members and there are different levels of cover available. Another claim made by the AA is that they "fix more breakdowns by the roadside than anyone else".
I have never bothered with breakdown cover until I moved back home from university with the intention of commuting each day. I realised that if I were to break down on the hour drive to brighton there would probably be no one willing to come and rescue me!! On top of this my brothers car had broken down several times in the country lanes locally and I decided that it was a sign for me to start being sensible!
Being a poor student with hardly a penny to my name I did look around at all the various breakdown companies to try and find the best deal. The AA ...
ilusvm 17.11.2008
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Ciao members have rated this review on average: very helpful Review of AA
Advantages: Extremely efficient. Amazing Cover. Very Good Value Disadvantages: In my case and circumstances - NONE!
! The salesman said that no, he didn't have the number to hand, but that he would get back to me with it as soon as he could.
Five minutes later, true to his word the phone rang and I had the AA European Breakdown Assistance number in Germany! Honda Chiswick earned themselves a LOT of loyalty bonus points that evening!
As a compete aside here, a spot of "gallows humour" you could say, the salesman had originally called to enthusiastically offer me a test drive in the newly launched Honda Civic, he had just been issued with a new diesel demonstrator. It doesn't sound as funny now, as it did to me there and then in my hospital bed, but my reply was that:
"I'd love to, only there is a small problem right now."
"Oh, what's that?"
"I am, as we speak lying in a Polish hospital bed, I will not be able to walk for three months, you see I broke ...
RICHADA 29.01.2006
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Ciao members have rated this review on average: very helpful Review of AA
Advantages: you decide Disadvantages: again , draw your own conclusions ...
swirled around the floodlit forecourt of the Service area our van was dropped down from one vehicle and reloaded onto the next .
2.25am , and off we went again .
This driver must have slept really well , because he talked non stop all the way back to our house .
Delightful , but at 3.50 am , twelve hours and 50 minutes after we had left that day for our ferry to France , we didn't feel particularly talkative . No surprises there then .
We re-entered the house at a little after 4am , left the wrecked van and all of its contents on the driveway and flopped , exhausted , into bed .
The next day I called the AA customer services to have a word about our awful experience .
I hadn't wanted anything but to make the point that perhaps it would be better for the operator NOT to say " someone will be with you NO LATER THAN 8.30 if ...
Janej47 30.01.2006
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Ciao members have rated this review on average: very helpful Review of AA
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