AEG-Electrolux 72348 KA Santo

Advantages: stylish design, light blue interior, lots of shelves, spacious, microbian, silent, easy to clean
Disadvantages: quite massive, expensive price

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Ciao members have rated this review on average somewhat helpful

Advantages: Beautiful
Disadvantages: Doesn't work; AEG customer services very poor

...Beautiful bit of kit that doesn't work! Problems are : 1. Bad design. Either that or it's broken (AEG now taken it back) 2. AEG customer services inability / unwillingness to do anything! It may be the design at fault. A microscopically small pellet of coffee is used. Around 25% of expected volume on a decent machine. The real problem is AEG customer services. Sent an engineer, who DIDN'T ACTUALLY TRY IT OUT just supposedly diagnosed a problem and carted it off. Waited and waited x weeks, x months for non-available part. Got fed up, demanded a replacement. No problem they said. Since when, nothing but evasion, lies, broken promises. "We are out of stock across the UK". Escalating to legal action now. Not what you expect for £800.... Read review

Ciao members have rated this review on average somewhat helpful

Advantages: n/a
Disadvantages: AEG Customer Services

...I purchased an AEG 86720 in 2000 and after 4 years it needed new brushes for its motor (£25, i was a little anoyed, but got over it) and then 12 months later, the circuit boards that control the motor have blown. It has been inspected by Service Force engineer and is quoted at £400 for the circuit boards and replacement motor. I paid £700 back in 2000 and AEG are doing nothing to help. I bought an AEG because i expected top quality product and expected first class support from their customer service. I am upset and disappointed with my washing machine and with AEG. I will never buy an AEG-Electrolux product again. I have contacted AEG who, after much argument, agreed to help pay for some percentage of the parts, but only if i pay the engineer's call out charge. I agreed, since AEG offered to pay some part towards parts. Later AEG... Read review

Ciao members have rated this review on average somewhat helpful