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== AOL Broadband - Why you shouldn't be joining them anytime soon == There are quite a few cheap ISP's in the UK, some offer what look like excellent deals from the outset, but turn out to be... more

User Reviews

for AOL

Rating Summary based on 279 reviews

  • 5 Stars
    76
  • 4 Stars
    78
  • 3 Stars
    45
  • 2 Stars
    51
  • 1 Star
    29

Detailed rating

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  • Speed of Service
  • 1.0
  • 2.0
  • 3.0
  • 47 of 47 Ciao users found the following review helpful
    Picture of Evep

    Evep

    User recommends the product

    Advantages Advantages easy to use, lots of content, several email addresses, cheap!

    Disadvantages Disadvantages can't view pictures in emails you have to download them

    Have I gone stark raving bonkers? I think AOL is fantastic! Yes, despite it’s reputation and many quips about being Assholes OnLine, in my experience it’s all I could wish for! I have been online since Oct 1999. My first ever ISP was Currant Bun which was a pay by the minute. May average monthly phone bill? - £180! I soon changed to Cable and Wireless’s own unmetered service and was paying £35 a month but I wasn’t happy with them so I came across the BT Surftime Anytime package at £20 a month and my new ISP was Flexnet. In addition to paying BT £20 monthly, I also had to pay £10 to Flexnet and ... more
  • 36 of 36 Ciao users found the following review helpful
    Picture of DDRS

    DDRS

    User recommends the product

    Advantages Advantages Quality connection, good Helpdesk, good news/information content

    Disadvantages Disadvantages Price, connection/browser software

    Connecting to the net via a dial-up is not fun - after living in a university Hall of Residence last year, and having a T1 connection in my bedroom, this is very different. When I moved into an apartment, I also had to enter the weird and wacky world of ISPs..... I'd heard of all kinds of packages on offer, including supposedly 'free' deals where the company itself didn't charge anything, but the phone bills would amount to a fortune. I knew the sensible thing was to get an unlimited 24-7 account (given my level of internet usage) and get a flat fee, 0-800 number deal. So I decided to take ... more
  • 32 of 32 Ciao users found the following review helpful
    Picture of Miss_BooBookitty

    Miss_BooBookitty

    User recommends the product

    Advantages Advantages Easy to use interface, many features

    Disadvantages Disadvantages Bad tech support, cyber idiots and occasionally bad Customer Services

    Well, are you? Have you used AOL? You not listening to Joanna Lumley saying, ‘Welcome’ when you sign on or, ‘Goodbye’ when you leave? How about being pounced on as soon as you get online because you have a profile that happens to mention you are a female and single for cyber sex? Ok, so as you can guess I am no AOL virgin, in fact I had over 4 years of AOL under my belt before I left, working my way through such great versions as 2.5, 3.0, 4.0US, 4.0UK, 5.0, 6.0 and lastly 7.0). Why did I leave I hear you say? Well, a few reasons… I was hosting at the time on their shopping channel (Yes I was ... more
  • 30 of 30 Ciao users found the following review helpful
    Picture of jameylidd

    jameylidd

    5 Stars Wey Hay O L 06/02/2002
    User recommends the product

    Advantages Advantages easy to use, affordable, friendly, safe and secure

    Disadvantages Disadvantages you do have to pay a monthly fee

    I've been using AOL since 1998, I wanted an affordable and reliable ISP that would give me integrated email facilities. I tried many other ISP's that were around at the time but came to the conclusion that AOL was the best one for me. I've used all versions from 3 up to 6.0 and am now using version 7.0 wich looks even better than before and is faster and easier to use. Of course all ISP's have problems from time to time and I'm not saying I've never had any with AOL, because I have. When problems have arisen there has always been excellent online or telephone help and support available for me ... more
  • 70 of 70 Ciao users found the following review helpful
    Picture of DaisyDuck

    DaisyDuck

    User recommends the product

    Advantages Advantages Unlimited access for £14.99, feature packed.

    Disadvantages Disadvantages Occaisional difficulties.

    We have all seen the advertising for AOL, making surfing the net look like a wonderful magic carpet ride, but is it really as wonderful and easy as they suggest? Well yes and no, when it's running smoothly its feature packed and great, when it's not it is frustrating to say the least. I have been with AOL for about 18 months now, and generally I am more than satisfied. It is very simple to use with it's baby blue colour scheme and cute little icons. Now and again the browser will not support certain sites such as Cadburys, so I use Internet Explorer instead. Connection and Access Numbers ... more

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