Advantages easy to use, lots of content, several email addresses, cheap!
Disadvantages can't view pictures in emails you have to download them
I was happy with what I got. Fast, reliable connection, a very friendly customer service – it was a small company and at one point I spent an hour talking to the manager who answered most of the calls himself, talking about anything and everything! I was the first in my group of peers to have a fast, unmetered connection and recommended them to anyone who stopped long enough to listen.So why have I suddenly reverted to AOL? My phone bill came a few weeks ago and at £120 it was all internet charges for a quarter and that didn’t include the £16 a month going out of my bank account by direct debit to Flexnet and Affinity.
Although every ISP has it’s pro’s and cons, I didn’t want to go to a less well-known ISP. It also had to be unmetered access and at £15.99 a month AOL was looking attractive.I must admit I was wary about it, so I emailed Trampus for her opinion and also read some ops on Ciao. Some that were all for AOL and some against to get a balanced view.
Installation was a piece of cake but when I tried to connect nothing happened! I tried everything I could think of but no luck and I had to ring AOL. I was wary of this, as I’ve heard they can be rude and patronising. I was impressed. The woman I spoke to was kind and they certainly know their stuff!
My modem driver wouldn’t work with this version of AOL (version 7) and with WIN XP but all I had to do was download the latest driver and I was up and running.
I’ve connected every time and set up several email addresses. I’m impressed with all the content they provide, never having had this before with an ISP.
What I’m most impressed about is being able to set up a screen name (which is also your email address) for my young son and restrict what he does online.
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