ASDA Mobile PAYG > Reviews (9)

I recently switched to ASDA MobilePay-As-You-Go after spending a hellish 18 months on a contract with O2. I have never been a heavy user of my mobile but I was tempted into the contract by a shiny new phone at Phones4u - my mistake I admit that.

Why did I choose ASDA Mobile?

The main reason was the price.

16p for the first 3 minutes each day then 8p
10p for the first 3 texts per day then 5p a text

And this applies to any network or landline.

It's really good value for someone like me. I might not use my phone everyday and only send a few text messages most of the time, but occasionally I do use my mobile for long conversations with friends. I don't need a gazillion minutes and texts each month because I probably won't use them. This tariff which gets cheaper when I use it is great for people like me!

I worked out that my contract with O2 cost me £522 over 18 months (or £227 including chequebacks) so if I had been on ASDA Mobile I would have saved over £440!

I don't care much for video calling and picture messages (although these are available) so for me ASDA is perfect.

Other stuff

ASDA Mobile does provide all the usual services. Picture messages, 3G video calling, internet browsing, international roaming etc if you want to use them. They use Vodafone's network which is very good in my experience (I had been on Vodafone before O2).

Surprise bonus - Great customer service!

One added advantage is the customer service. They're based in Scotland... umm which is nice. And it's certainly better than the aggressive grunting or can't-be-bothered voices of O2 staff.

I really struggled to get my PAC code from O2 and after being on hold for 10 minutes listening to the O2 dog-barking theme music I had had enough. I got through straight away when I called ASDA and the nice Scottish lady was really helpful and explained all about how the transfer of my number would work. Good customer service is an unexpected bonus when dealing with mobile phone companies.

Conclusion

Give ASDA Mobile PAYG a try if you're not a heavy user like me. You could save a load of money. If you are on a contract take a good look at how many minutes and texts you do use to make sure you're not losing money. If you're on PAYG at the moment think about switching to ASDA.