Advantages Really cheap tariff, Great customer service
Disadvantages None but probably not cheapest if you need a gazillion minutes and texts
I recently switched to ASDA MobilePay-As-You-Go after spending a hellish 18 months on a contract with O2. I have never been a heavy user of my mobile but I was tempted into the contract by a shiny new phone at Phones4u - my mistake I admit that.
And this applies to any network or landline.It's really good value for someone like me. I might not use my phone everyday and only send a few text messages most of the time, but occasionally I do use my mobile for long conversations with friends. I don't need a gazillion minutes and texts each month because I probably won't use them. This tariff which gets cheaper when I use it is great for people like me!
I worked out that my contract with O2 cost me £522 over 18 months (or £227 including chequebacks) so if I had been on ASDA Mobile I would have saved over £440!I don't care much for video calling and picture messages (although these are available) so for me ASDA is perfect.
I really struggled to get my PAC code from O2 and after being on hold for 10 minutes listening to the O2 dog-barking theme music I had had enough. I got through straight away when I called ASDA and the nice Scottish lady was really helpful and explained all about how the transfer of my number would work. Good customer service is an unexpected bonus when dealing with mobile phone companies.
|Customer service quality|
|Customer service waiting times|
|Tariffs & Charges|
|Accuracy of Charges|
|Range of services (call waiting, etc)|
|Value for money|
Author's newest reviews
Attention, this is the first review from this author
Instead of giving a negative rating, consider:
Help this member by giving your advice
Report fraud (for example plagiarism) or other issue with the review to the Ciao support team
Add your comment