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Review of "ASDA Mobile PAYG"

published 25/11/2008 | dave99588
Member since : 25/11/2008
Reviews : 1
Members who trust : 0
About me :
Not for me
Pro Polite customer service
Cons Customer service can't help
somewhat helpful
Line Quality
Customer service quality
Customer service waiting times
Tariffs & Charges
Accuracy of Charges

"ASDA Mobile customer service - not very good"

Switched to Asda after being with O2 haveing been tempted by their very good rates, but that's where the fun ended. Port took 2 days to go through so no service. Have ongoing problems with voicemail - can't get messages. Have called more than 10 times but still can't get a fix. An email I sent was ignored even though their system replied. Seems like it may to be too good to be true, these cheap rates. Where is the service? On a plus point the coverage is good but that is because they use Vodafone network. Probably ok if you want to just buy a SIM and get on with it but couldn't recommend porting. When I called cust serv had to repeat the problem over and over again while I paid for the call.

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somewhat helpful

Comments on this review

  • marymoose99 published 25/11/2008
    Hi and welcome to Ciao - have a look at the reviews of more experienced members to get an idea of what makes a more helpful review. Best wishes, MaryX
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Product Information : ASDA Mobile PAYG

Manufacturer's product description


Listed on Ciao since: 30/08/2007