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Home > Shopping > Services > Telecommunications > Landline Providers > AT&T
AT&T this a picture of their logo. i chose this becuase this category didnt have a pic. so i wanted to make shure you knew what i was talking about.
User rating
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9 Reviews

Community Quote

AT&T was ok at first, but eventually just started giving outrageous prices. I's like for the same stuff the prices just went up. we never changed anything. But we simply just let that offense go... more

User Reviews

for AT&T

Rating Summary based on 9 reviews

  • 5 Stars
    		0
  • 4 Stars
    		1
  • 3 Stars
    		2
  • 2 Stars
    		2
  • 1 Star
    		4

Detailed rating

  • Accuracy of Charges
  • Customer service quality
  • Customer service waiting times
  • Line Quality
  • Range of services (call waiting, etc)
  		• 1.9
  		• 2.0
  		• 1.6
  		• 3.4
  		• 3.1
  • 73 of 73 Ciao users found the following review helpful
    Picture of BawBaw

    Level 6 BawBaw

    Member since 06/04/2003

    Reviews written: 93

    3 Stars A Tale of Too Many Telecom Companies 20/04/2003
    User recommends the product

    Advantages Advantages Wide range of services, well-established organization

    Disadvantages Disadvantages Price structure is complex and sometimes mired in mirk

    Once upon a time, life was simple. There was Ma Bell, and Ma Bell ruled. She provided equipment, access, and long-distance service, and once a month she sent us a bill to pay. Alas and forsooth, modern life has progressed well beyond that simple state of affairs and has become far more complex. In a communications age that has given us the Internet and almost instantaneous contact around the globe, few processes have become more complicated (at least on this side of the Atlantic) than the process for how phone companies interact. Heck, forget the global network here! Few things are more ... more
  • 8 of 8 Ciao users found the following review helpful
    Picture of nohits4days

    nohits4days

    1 Star AT&T should be disconnected! 06/01/2009
    User doesn't recommend the product

    Advantages Advantages Frankly, none that I have found

    Disadvantages Disadvantages Their service is horrible.

    Well if I can stay connected long enough I would like to share my experiences with AT&T, all services included.... I first went with AT&T internet services because I was paying way too much for Comcast, and AT&T told me I could get high speed internet access through them without having to pay for telephone service. I ordered their service which was the Elite package, fastest available at the time, through a "dry loop"- which means a live phone line, without dial tone, solely reserved for DSL service. At first I was impressed because I didnt notice any major loss of speed when changing from ... more
  • 47 of 47 Ciao users found the following review helpful
    Picture of jonwhite

    jonwhite

    1 Star Billed for calls we never made 20/11/2001
    User doesn't recommend the product

    Advantages Advantages None that I can see

    Disadvantages Disadvantages Inaccurate call records, poor customer service, slow service

    Having read several opinions on AT&T as it operates in the UK, having lived in the UK and having now experienced AT&T first hand in the USA I thought it time to add my two penneth (or as it is now one penneth) about this company. Clearly AT&T have not got things right either here in the USA or in the UK, and probably wherever else they have expanded their empire to. You may wish to read Pelenya's opinion on this company, and here tale of woe regarding an unauthorised operator connected call by this company which ended up costing her a lot of money. The advice of more than one CIAO member is to ... more
  • 4 of 4 Ciao users found the following review helpful
    Picture of poet831

    poet831

    2 Stars Incompetent or stealing you blind 08/01/2001
    User doesn't recommend the product

    Advantages Advantages None

    Disadvantages Disadvantages Expensive, you pay more than what the rep tells you when you sign, problems getting direct dialled calls through

    I am a little more than dissatisfied with AT&T. My hubby had their service before I came back to the States to live, and it was only when I checkd the bill, I'd realised that for some six months or so, they had not been giving him the domestic 10c a minute rate. Yes, he got it on his calls to me in England, but calling my son in New york - sometimes it worked out at around 30-40c a minute. Obviously, after him paying the bills all those months without query, it was too late for me to get it rectified once I got here. Not only that, but we had problems with some of our local long-distance not ... more
  • 27 of 27 Ciao users found the following review helpful
    Picture of Pelenya

    Pelenya

    1 Star A T and T Makes Me Aggravated, Tired, and Ticked 27/05/2001
    User doesn't recommend the product

    Advantages Advantages Long range local calling area, variety of services offered

    Disadvantages Disadvantages Poor customer service, incompetence, and apparent dishonesty or loop holes in charges

    Recently, I had felt poorly all day. I suffer from allergies which often lead to sinus headaches. After experiencing a nasty headache all day, I decided to hit the sack early. Unfortunately, AT&T had other plans for me. About 30 minutes after I had drifted off to sleep, my telephone rang. When my Caller ID did not register a name or number, I picked up the phone to be interrogated by an AT&T Customer Service Representative on the other end of the line - at least he called himself a customer service representative. He claimed there was concern about my bill because there was an international ... more