AXA Direct

I was searching the web for insurance for my wife's latest car, but they were all coming up expensive. The prices were ranging from around £176 to around £220. This was for fully comprehensive with no claims or convictions, and the car parked on the driveway of our house at night, with my wife as the only driver. My wife's latest car is a nissan micra profile 1.0, and is "w" registration. after around 10 insurance companies / brokers, I tried AXA Direct, and got a price of £180 approx. Then I had a brainwave. I remember when buying car insurance for myself that third party fire and theft was ... more

We insured our car with AXA last year and protected the no-claims bonus for the first time. We chose AXA because they offered the best deal at the lowest price, but when my husband had an accident we were very glad that we had chosen them. Luckily nobody was hurt and our car was only very slightly damaged, however, extensive damage was caused to another vehicle, and as my husband was in the wrong we claimed on our insurance. AXA took care of everything with the minimum of fuss and very little contact with us, I was very, very impressed! As we had the protected policy we didn't even lose our no ... more

Axa.com offers a very flexible way of choosing your insurance. There are the main laborious questions to make your way through at first, however, all sites are like this so it can't be seen as a disadvantage. The site uses drop down menus, yes/no answers and a few text questions. Within a few minutes you're onto the final page where the site shows its advantages. You have the option to change the excess / see what difference having various options have and cost, the cost of getting extra cover, insuring your no claims. Out of about 12 companies that i tried, axa was the cheapest by about £50 ... more

my experience as a policyholder was shortlived but only because their quote was not competetive. The problem with insurance companies is that, if you do not meet their current criteria, they do not really want your business and scare you away with high permiums. It matters not whether you are a good risk or not. My other experience was at the other end.(one of their cutomers shunted me) I claimed from them directly which is something insurance companies do not like since they lose their knock for knock benefits. To be fair they acted honourably and dealt with me promptly (or as soon as their ... more

When I crashed my car in April last year, I feared the worst in making my first claim after 10 years of insurance. However, it took only three phone calls and 10 days to sort out the claim, have my written off car assessed, collected and the cheque to arrive. The service I received from the company was excellent throughout, and, having worked in a call centre for a major bank, I rated it higher than perhaps any other company I have dealt with on the phone. What is more, when I changed my car to a more expensive model with a bigger engine, my premium remained unchanged. I will certainly be ... more