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Reviews - Abbey Accounts

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Not for me

“Shabby National”

published 04/05/2007

A good rate of interest was offered

Poor call centre, Poor customer service, Staff mis...

Last summer, I graduated from university and began my first “proper” job. Having been brought up to have a savings habit (something that I had been unable to continue with consistently during my student years), one of the first things I wanted to do with my new income was to get saving again and...

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Excellent

Convenient, safe, friendly service

Not featured in majority of campus bank units

Students, I’m sure you’re aware, are fraught with money trouble. What with extortionate tuition fees and living costs to pay, not to mention the weekly dilemma involved in deciding whether to buy that textbook or a round of drinks, students need a stage for their financial drama...

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Excellent

“Free Direct Business Banking”

published 01/10/2003

Free, efficient, reliable, time saving

All done remotely - you don't see a face

There is a growing trend for people to start their own small business working from home. I took this step in December 2002 and registered as a Sole Trader being part time self employed on top of my normal employment. Like anyone in this situation, I needed to decide on the best way to deal with...

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Super

“Things Are Looking UP”

published 03/08/2001

Internet and Telphone banking services

Not enough information given when opening an accou...

I have had a current account with the Abbey National for three years. This is called The Abbey National Bank Account. There is a cheque book available with this account but you dont have to take it if you dont want. There are three different types of card that go along with this account. 1. The...

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Not for me

None that are obvious except for those with bad cr...

High fee's for all transactions,low availability o...

Another whinge about abbey naff i am afraid.Continuing from nmforste with whom i have share the same gripes with abbey's instant plus and more. The account is a card based account that gives you an electron card to rely on for all your banking etc,except there are very few places that accepts...

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Excellent

“Small business services”

published 24/01/2003

Free UK business Banking

Restricted usage of account

As a small business owner I used to bank with one of the major high street banks in the past. But they just got way to expensive. Along came Abbey National with their small business banking option. I read about it in a magazine and was keen to get the details onto my desk asap. A quick check on...

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Excellent

“Abbey National Bank Account”

published 20/01/2003

Friendly advise

none to speek of

I have been with the Abbey for several years. Most of the money I have with them is tied up in long term investments. However, I decided to try their Banking vacilities. There were three reasons for this:- 1. Their local branch, Barkingside, is open all day on a Saturday. This is very inportant...

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Satisfactory

Apparently none as it is more difficult to get the...

A big hype so not worth going for.

About three years ago we got an account with Abbey National that promised to be an account to allow you to get a current account despite having bad credit. In the recent nine months we have had nothing but headaches from the same account where we are being charged £30 even if you are only a penny...

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Excellent

Helpful and friendly staff, easy to use

Sometimes you have to pester them but only a littl...

Building societies often offer quite good rates of interest and so my mum applied for a loan from Abbey but was reefused as she didn't have an account with them. "some people have held accounts with us since they were children" and so she decided that a saver account was well worth having. Thanks...

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Super

“Nearly a Perfect Abbey”

published 25/05/2005

Excellent online banking

No paying in books and poor in branch service

As i stated in another review (Of Natwest Bank) I switched my personal banking to the Abbey in protest against the quality of services offered by the other bank. I have to say that the Abbey have been a huge improvement over my previous experience however there is still room for improvement. With...

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Excellent

“Abbey National”

published 31/07/2003

Very friendly buliding society and great website

non yet

Great Savings deals I have been an Abbey National Customer of the Harrogate Branch for the last 20 years. My experiences of Abbey National have all been very good. I have held tax exempt savings with them since 1996 when I signed up for a TESSA of which I saved up to nearly £9000 over 5 years...

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Excellent

“Abbey Helped me”

published 09/01/2005

Very helpful, Good for people on benefits

None

A you must be aware the government are now insisting that all people receiving benefits must now have a bank account so they can save on order books, well there is one big problem with this getting an account as most banks will not look at you. Both my husband and I are disabled and we live off...

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Excellent

Willing to listen. Good rates of interest on curre...

none

I opened my first account at Abbey National 6 years ago. Because I was not paid directly into the bank I found that the services I could have were limited. When I changed my job and my salary was paid into my account I was able to take advantage of more services, such as an overdraft facility and...

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Not for me

“UN-Current Account”

published 26/11/2007

n/a

UNRELIABLE!

Abbey National UN Current Account I've been with Abbey for a year or so and had no problems until this week when my Abbey card failed to register both in one of abbeys own cash machines and while I was trying to pay for my shopping ( i had to ring my mum to bail me out because i couldn't pay for...

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Not for me

“Instant saver - RIP OFF”

published 24/11/2000

none

pathetic rate , poor communication

7 years ago I opened an instant saver with Abbey national, as a means of saving for large items of expenditure. At the time this was the best rate on the market however over time the rate has drifted down so that now it is a pathetic 0.5% - my savings were actually becoming less valuble since...

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