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19 Reviews

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Abbey National UN Current Account I've been with Abbey for a year or so and had no problems until this week when my Abbey card failed to register both in one of abbeys own cash machines and while... more

User Reviews

for Abbey Accounts

Rating Summary based on 19 reviews

  • 5 Stars
    9
  • 4 Stars
    4
  • 3 Stars
    1
  • 2 Stars
    1
  • 1 Star
    4

Detailed rating

  • Competitiveness of charges/rates
  • Efficiency of service
  • Online - Content/organization of site
  • Online - Ease of applying for products
  • Online - Investment tracking
  • 4.6
  • 3.8
  • 3.8
  • 3.0
  • 1.8
  • 86 of 86 Ciao users found the following review helpful
    Picture of Collingwood21

    Collingwood21

    User doesn't recommend the product

    Advantages Advantages A good rate of interest was offered

    Disadvantages Disadvantages Poor call centre, Poor customer service, Staff misled me, Failed to open my account correctly

    Last summer, I graduated from university and began my first “proper” job. Having been brought up to have a savings habit (something that I had been unable to continue with consistently during my student years), one of the first things I wanted to do with my new income was to get saving again and build up a little bit of financial security. Now, there are many different savings options out there to choose from and the choice can be quite bewildering, so I had a careful think about what exactly I needed from my new savings account. I decided on the following guidelines: 1) I needed to get back ... more
  • 65 of 65 Ciao users found the following review helpful
    Picture of Protagonist

    Protagonist

    User recommends the product

    Advantages Advantages Convenient, safe, friendly service

    Disadvantages Disadvantages Not featured in majority of campus bank units

    Students, I’m sure you’re aware, are fraught with money trouble. What with extortionate tuition fees and living costs to pay, not to mention the weekly dilemma involved in deciding whether to buy that textbook or a round of drinks, students need a stage for their financial drama complete with suitable props and cast to help make it a smoother performance all round. There are a variety of student bank accounts tempting you with cheap gifts, cash, or even inflatable chairs! But air-filled furniture isn’t going to pay the bills now, is it? This is why you need a dependable and ... more
  • 13 of 13 Ciao users found the following review helpful
    Picture of fish02

    fish02

    User recommends the product

    Advantages Advantages Free, efficient, reliable, time saving

    Disadvantages Disadvantages All done remotely - you don't see a face

    There is a growing trend for people to start their own small business working from home. I took this step in December 2002 and registered as a Sole Trader being part time self employed on top of my normal employment. Like anyone in this situation, I needed to decide on the best way to deal with my finances and took the choice to keep things clear and simple with a separate business account. I have had a personal account with Abbey National for several years with no complaints and decided to see what they were able to offer. I was pleasantly surprised to discover that they were able to offer me ... more
  • 30 of 32 Ciao users found the following review helpful
    Picture of LYZZCHARLIE

    LYZZCHARLIE

    User recommends the product

    Advantages Advantages Internet and Telphone banking services

    Disadvantages Disadvantages Not enough information given when opening an account

    I have had a current account with the Abbey National for three years. This is called The Abbey National Bank Account. There is a cheque book available with this account but you dont have to take it if you dont want. There are three different types of card that go along with this account. 1. The multi-function card, this acts as a cash machine card, a cheque card and a debit card. 2. The Electron card, this is basically a cash machine card, but some of the big shops accept it. The advantage of this card is that you cannot overdraw your account using it, which you can with the Multi-function ... more
  • 10 of 10 Ciao users found the following review helpful
    Picture of GermanGuy

    GermanGuy

    User recommends the product

    Advantages Advantages Free UK business Banking

    Disadvantages Disadvantages Restricted usage of account

    As a small business owner I used to bank with one of the major high street banks in the past. But they just got way to expensive. Along came Abbey National with their small business banking option. I read about it in a magazine and was keen to get the details onto my desk asap. A quick check on their website led me to their customer service contact and I called them. Extremely helpful and very willing to answer questions and lead me through the details of the account. Based on that I signed up with them, almost on the spot. Not 10 days later I was up and running with them. Now you want to know ... more

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