Abbey Accounts

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... I decided on the following guidelines: 1) I needed to get back into the good habit of putting money into savings regularly, so a monthly savings product that automatically took money from my current account each month would ensure that I didn’t overlook it or opt out any month 2) I wanted ... Read review

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Community Level 8Collingwoo...


Shabby National

AdvantagesA good rate of interest was offered

DisadvantagesPoor call centre, Poor customer service, Staff misled me, Failed to open my account correctly

"...very well indeed: Abbey’s (nee Abbey National) Fixed Rate Monthly Saver. The account was described thus: “Fixed Rate Monthly Saver (Issue 6) offers you a really high 7% AER for a minimum of 12 months as long as you pay in between £20 and £250 a month by standing order and don't make any withdrawals”. So I got my automatic monthly payments, I got a competitive interest rate (considering the Bank of England rate at that point was just 4.5%), and my ..." Read review

Ciao members have rated this review on average: very helpful

Community Level 5Protagonist


Student Account at Abbey National

AdvantagesConvenient, safe, friendly service

DisadvantagesNot featured in majority of campus bank units

"...And hey, I’ve found one! Abbey National may not be the most popular choice amongst students, and there are some disadvantages, mainly branch accessibility, but I’ve found that my peace of mind where money is concerned is invaluable at this stressful period in my life. ACCOUNT BASICS A Student Account can be opened any time once you know you’re going to university. I applied in the summer before I went to uni, even before I’d ..." Read review

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Community Level 1fish02


Free Direct Business Banking

AdvantagesFree, efficient, reliable, time saving

DisadvantagesAll done remotely - you don't see a face

"...had a personal account with Abbey National for several years with no complaints and decided to see what they were able to offer. I was pleasantly surprised to discover that they were able to offer me totally FREE business banking (within certain clearly defined transaction limits) with their direct business banking service. The transaction limits on a monthly basis are:- Deposits: 10 Cheques deposited: 50 Cash deposited: £2,500 Automated ..." Read review

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Community Level 2LYZZCHARLIE


Things Are Looking UP

AdvantagesInternet and Telphone banking services

DisadvantagesNot enough information given when opening an account

"...a current account with the Abbey National for three years. This is called The Abbey National Bank Account. There is a cheque book available with this account but you dont have to take it if you dont want. There are three different types of card that go along with this account. 1. The multi-function card, this acts as a cash machine card, a cheque card and a debit card. 2. The Electron card, this is basically a cash machine card, but some of the ..." Read review

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Community Level 2GermanGuy


Small business services

AdvantagesFree UK business Banking

DisadvantagesRestricted usage of account

"...way to expensive. Along came Abbey National with their small business banking option. I read about it in a magazine and was keen to get the details onto my desk asap. A quick check on their website led me to their customer service contact and I called them. Extremely helpful and very willing to answer questions and lead me through the details of the account. Based on that I signed up with them, almost on the spot. Not 10 days later I was up ..." Read review

Ciao members have rated this review on average: very helpful

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