Abbey Mortgages

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Reviews - Abbey Mortgages

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Super

Easy to organise. Good package options

Little contact with them.

Despite the annoying adverts featuring a floppy haired Alan Davis telling me life is compicated enough, many people complain about the Abbey National as a lender for Mortgages. Well, I will stand in their corner and defend them to the hills. Basically, because they helped me out with a great deal...

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Satisfactory

Well Known Company

Bad Service and Incompetance

Two years ago I foolishly listened to my financial adviser and applied for a mortgage through Abbey National to purchase my current property. At the time the deals on offer were widespread and there was so much choice on the market. I opted for a discounted Capital & Repayment mortgage which...

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Excellent

“Abbey Happy!!”

published 20/12/2003

Simple, friendly and helpful

They keep moving the mortgage centre!!

I have been an abbey banking customer for a many moon now! ... A very happy abbey customer, I hasten to add!!! The first time I plucked up the courage to take that giant step onto the property ladder, I was young, naive and a little bit wet behind the ears!! My mortage advisor (from the estate...

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Satisfactory

Flexible Mortgage Product

When Things Go Wrong They Go BADLY Wrong!

Although the Abbey claim that mortgage problems in April were due to payments being taken twice, I can exclusively reveal the truth of what occurred. I was one of those affected by the 'Mortgage Madness' which struck several thousand Abbey National Mortgage accounts recently, mainly accounts...

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Super

See op

See op

BACKGROUND. ----------- Abbey national is a High street bank converted from a building society. They provide similar products to all other major banks but are'nt as competitive. The only product that seems to be competitive is their mortgage for which they have been awarded twice by Your mortgage...

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Good

“Pretty good, could be better”

published 20/07/2001

Fairly hassle-free, will accept applications from ...

Interest rates higher than building societies'

Overall I have been generally satisfied with my Abbey Nat mortgage. That is, nothing has happened that would make me want to give them a really negative review. Then again, they're not so great that I could give them an overly positive one either. I took out an Abbey National mortgage by...

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Excellent

quick mortgage

new deals can be uncompetative

I have had a mortgage with Abbey for over two years now. I got a buy to let tracker deal with £250 cash back. (Looking back this turned out to be an excellent choice with the current financial situation) Prices ---------- When i was looking for a mortgage this was the best by far although on...

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Efficiency of service
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Satisfactory

“Abbey - making life harder”

published 13/10/2005

Competitive Rates

Customer Service

Having been with Abbey for the last 25 years, I feel the need to voice my concerns over their integrity as a major high street bank. 2 years ago I took a 2 year fixed term mortgage rate, at the time they were offering the most competitive rates on the high street and their mortgage advisors...

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Excellent

Cheap rates easy to get hold of and easy to talk t...

upto now none - touch wood!

Why am I writing this Review? Well easy answer really - to hopefully give anyone out there some info on how to save money on their new mortgage or get a cheap Remortgage. I am getting any perks out of this? None I don' t work for Abbey Nat nor will I get any renumeration from this review. Who is...

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Not for me

“Beware mortgage indemnity”

published 28/07/2000

A cautionary tale: A friend of mine applied for an Abbey National mortgage, and had a deposit of at least 20% of the purchase price. All was approved, and my friend paid Abbey National the appropriate fee. Later, however, the Abbey National sent someone to value the property. It was valued...

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Satisfactory

Easy to apply for

May have been overcharging by upto £27 a month

I sat down to watch the TV last night and flicked over to catch part of the Channel 4 news. A report about mortgages was being shown... It seems that some of the major lenders, Abbey National included, have been keeping some mortgage interest rates too high. This mainly affects people with...

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Excellent

“Purely professional”

published 08/05/2007

easy to get appointments, quick & professional ser...

duplicating data they already had

Having banked with Abbey National, now Abbey (owned by Spanish bank Santander) since being 7 years old it was only natural that they were my first port of call when it came to securing a mortgage on my first home. The basic requirement was a fixed term of either 2 or 5 years, a competitive...

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Not for me

They are a bank ?

unreliable, uncaring staff, broken promises, incom...

as per the comment, here are some additions: Product offered: Not sure, all the products a bank offers Opening times: Monday to Saturday, office hours In June this year I finally made the big step to move out of my home, after 5 years of living a seperate life to my ex. Found a nice house for my...

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Not for me

published 09/05/2008

Abbey National were just terrible in so far as arranging my recent mortgage, to the point whereby the entire sale and purchase nearly collapsed as a result. SImply put, the Abbey National takes the definition of the word incompetence to new levels with astounding levels of bureaucracy and an inability to talk to someone capable of making a decision that isn't on a flowchart. I understand that customer service has declined rapidly for the Abbey following it's takeover from the Santander Group and can readily agree with that view having had first hand experience. As soon as my mortgage fixed term expires, I will be off to another lender! Take my advice - avoid the Abbey like the plague!!!

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Satisfactory

“Shabby Abbey mortgage....”

published 11/12/2007

quite low mortgage rates, easier acceptance condit...

internal bussiness vertigo

I am having an Abbey mortgage for almost 3 years and had nothing to complain until remortgaging with them. So far it was just a quiet withdrawn every month from my account, until recently, when the initial preferential rate (a very good one for the market) expired. Deciding to remortgage with...

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