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I got no problems with the abbey.

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4 Dec 10th, 2002 

42 Ciao members have rated this review on average: very helpful

Advantages:
Easy to organise .  Good package options

Disadvantages:
Little contact with them .

Recommendable Yes:

Detailed rating:

Promptness of service

Efficiency of service

Competitiveness of charges/rates

andycharger

andycharger

About me:

Im thinking about writing an opinion on condoms as I struggle to get ones big enough to fit......nuf...

Member since:02.08.2000

Reviews:849

Members who trust:183

Despite the annoying adverts featuring a floppy haired Alan Davis telling me life is compicated enough, many people complain about the Abbey National as a lender for Mortgages.
Well, I will stand in their corner and defend them to the hills.
Basically, because they helped me out with a great deal and are not full of extras.

When I first took my unsteady steps into the world of mortgages, I realised that it was a minefield that I was about to enter.

After experiencing 2.5 years of an "Interest Only" mortgage, I vowed I would not fall into the same trap with my new property. This time I would research it more in depth and find the right package.

So after speaking to many companies who all had the "best" deal for me, I opted for the Abbey National.

Why?

Well, look at my situation. I was Selling my flat in February. Buying a new house at the same time and getting married in the June. This meant 2 of the most stressful things in the world were happening at once, not to mention most expensive.

I therefore was going to have very little money available to me for the next couple of years.

What I needed was a low interest rate, so the mortgage would not increase instead of shrink,a short-ish deal so I could reconsider my options when Im ready and low repayments due to lack of money.

So how could I get a nice cheap deal?
Well, Abbey National offered me a great option. A stepped mortgage deal.

How does this work?
Well, the mortgage is the typical 25 year repayment mortgage. This means that you will have repayed your mortgage fully in 25 years. This can be guaranteed by taking out the "minimum Mortgage" Insurance policy. This ensures that even during high interest times, the mortgage can not grow to above a threshold.

The way the stepped part works is that your actual deal with the Abbey is over 3 years. If you leave before this time or repay your mortgage, you will incur a penalty and this costs money.

Due to having little money, the stepped mortgage works by having a very low repayment in the first year, increasing it slightly in the second year and increasing it again in the 3rd year. Hence the name of the "stepped"mortgage.

This has worked extremely well for me but because of one lucky factor. The Interest rate.

Yes. This mortgage has not fixed or capped interest rate. How these work is that you repay at a fixed interest rate for th entire mortgage with the company.
So if you got 5% and are paying £450 a month, you will be paying £450 a month at the end of the 3 years.

However, with a variable rate, you are taking a risk.
If you are paying £450 at 5% and the rate goes down to 4%, you may be paying £370 or something similar.
This is good if it does go down.
I have been lucky and it has. In fact, it has gone down so much, I am paying less in my 2nd year than I was originally meant to pay in the 1st!
It cuts the other way. If the rate suddenly rocketed, I would be paying over the odds for my mortgage.

So I have come out of this quite well.

As far as involvement is concerned from the Abbey, I find them very easy to talk to. However, being put on hold is no different here that anywhere else. Be prepared to wait.
Once a year, I recieve a mortgage statement telling me how much I have paid off. Im glad to say it goes down every year and is a nice sight.
I also recieve all of my documentation from their various other services telling me what they want me to have and do. It suprising how much money they are willing to throw at you when you have one of their mortgages.

Aplpying for the morgage was very simple. The forms were all sent to me from my financial adviser who was able to explain it all quickly. I had no problems and the entire agreement process was very efficient.
There were no more charges involved in the process and I was only required to place a deposit of £50 which I got back!


Contacting them?
----------------
If you want some more information about their mortgage options, check out their comprehensive website at:
http://www.abbeynational.co.uk/index/mortgage_home.htm

Or you can give them a call on:
0800 028 0064

Either way, the information you will recieve is very useful in making your mind up, even if you don't choose them!

So to wrap up, its a great deal which suited me. Not that much contact from them but that is a good thing. It means the mortgage is running smoothly. 

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Comments about this review »

aurian 25.03.2003 00:20

Nice op. Plenty of information portrayed from a personal slant. I'm glad you got a decent deal for yourself. May the rates stay low for a long, long time.

daniellesadler 24.01.2003 16:49

Sounds like a good service :)

Sexy-Kay 12.12.2002 22:53

Good review but I have a great dislike for the Abbey National - Kay



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