Abbey

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So a recent survey by BBC Watchdog (that average programme that highlights issues and makes you more annoyed with the state if this once great country) listed the Abbey as Britain's worst bank and I couldn't agree more. Let me give you a little bit of history, I have been with them for 23 ... Read review

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Community Level 1ChrisJJ

ChrisJJ

ABBEY - You stink

AdvantagesNot One

DisadvantagesOpen to Fraud, unhelpful, rude, arrogant, no customer focus, terrible bank

"...once great country) listed the Abbey as Britain's worst bank and I couldn't agree more. Let me give you a little bit of history, I have been with them for 23 years (with a few minor niggles, but nothing much to be concerned over), but the last 4 years the bank has hit the bottom in terms of customer service (the bane of my life). About 3 years ago my account was scammed by a lovelly little company and at that time it started with a £1 purchase ..." Read review
03.03.2008

Ciao members have rated this review on average: very helpful

Community Level 6criple

criple

Get In To The Abbey Habit

AdvantagesExcellent Overdraft Rate, Online Banking, Telephone Banking

DisadvantagesNone

"...have been a customer with Abbey national for the past 15 years and many more reasons why I have decided to stay with them and will continue to do so. I will endeavour to share with you my experience so that you can hopefully have some insight in to Abbey National and what kind of service they offer. ~~~~ WHY DID I CHOOSE ABBEY NATIONAL ~~~~ Apart from the fact that they were a major high street presence, I had my mortgage with them. This was ..." Read review
24.07.2002

Ciao members have rated this review on average: very helpful

Community Level 4natalierees

natalierees

Bank with Abbey - I think they're brilliant

AdvantagesRelaible, Helpful, Trustworthy

DisadvantagesNo paying in books issued

"I have banked with Abbey National for 6 years and I really can’t rate them highly enough. Although recently they have changed from a building society to a bank and they have recently changed their name from Abbey national to Abbey. The logo has changed but the impeccable service has remained the same. I used to bank with Natwest and seriously had no end of trouble with them. The final straw came when I went £5.00 over my overdraft limit and they ..." Read review
01.02.2004

Ciao members have rated this review on average: very helpful

Community Level 1Whining-Walt

Whining-Walt

Poor service, inefficiency, bumbling bureaucracy.

AdvantagesThese days, very few.

DisadvantagesInefficiency, Poor communication, Bumbling integration into a larger bank.

"I've been an Abbey customer for almost 15 years. In the time since the Santander take over, the level of customer service and efficiency at Abbey have taken a dramatic and spectacular downturn, and after months of repeated frustration trying to get the simplest of things done, I've finally switched to a competing bank, whose customer service has been a breath of fresh air. Here are some selected highlights of frustrations Abbey have provided me with: * ..." Read review
09.03.2008

Ciao members have rated this review on average: very helpful

Community Level 5danniell

danniell

abbey fantstic

Advantagesgreat service provider

Disadvantagesnone

"Abbey are a fantastic bank that offer a lot of products under one roof. Abbey offer a wide range of bank accounts, they have a current account which i have with them where i have a visa debit card, a cheque book and an overdraft on the account of £1000 although i have never used the overdraft and havent used a cheque for ages, you can pay in most stores through chip and pin with your debit card and use it all over the world at cash machines so ..." Read review
09.06.2008

Ciao members have rated this review on average: very helpful

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