Abbey National

Advantages: you can apply online and they are cheap.
Disadvantages: none

...the post a letter from Abbey National about the motor insurance they did,so I went onto their website for an instant quote to find they were quite substantially cheaper than my present insurance company. I phoned them up just to double check with them as I couldn't beleive the difference to what I was paying,and they told me it was exactly right. As soon as I came off the phone from them I got straight back onto their website and applied for their ...
...that day. I recommended Abbey National's car insurance to my sister,so when her insurance ran out she also applied on line and guess what?Yes her qoute too was a lot cheaper than her former insurance. So what I'm trying to say is-For all you people out there who are paying over the odds for your car insurance,get in touch with the Abbey and see if they can make you as happy as they've made me and my family!!! ... Read review

Advantages: Cancelling your policy
Disadvantages: Untrained staff, abysmal customer service

...advise against any involvement with Abbey National's recently launched car insurance division. Having taken out policies for two cars, both fully comprehensive, I was shocked at how incompetent, the operation is. Abbey National car insurance is a self-contained unit run from offices in Liverpool. Essentially it launched too quick, before its adminstration was anywhere near able to cope with the demand. Actual cover cost is very competitive, with ...
...I was connected to not Abbey National, but an external company they use outside hours. The person I spoke to knew less about car insurance than I do, and was totally unhelpful. I had to call again in the morning, and go over everything again, leaving my car in a vulnerable state overnight. Direct debits, went uncollected for months on one policy, even though I called the company numerous times asking why? Getting through is also a nightmare, and ... Read review

Advantages: excellent value,excellent claims service
Disadvantages: none

I have had my Abbey National car Insurance policy since June 2000. Having worked in Car Insurance for 15 years prior to having children I do know a fair bit about this subject and have had no problems whatsoever. The policy documents were issue quickly and accurately, the premium is the cheapest I could find anywhere and the cover is extensive. I had to make a claim recently when someone (who chose to remain anonymous)hit my car whilst it was parked ...
...Abbey National claims line and that was the extent of the effort required on my part to conclude the matter. I was called back within an hour by the local "recommended repairer" who arrnged to come and see the damage (at my home) the next working day. The repairer turned up on time,looked at my vehicle and arranged for the vehicle to be collected at my convenience. I was supplied with a W reg courtesy car(delivered to my house) and my fully repaired ... Read review

Advantages: Quick and easy
Disadvantages: None that I have seen

...reading the first opinion on Abbey National car insurance I was a little shocked. I have to admist I haven't had to make a claim so far. From my fisrt initial call and through to now I haven't had any problems. The people I spoke to were honest and answered all my questions and queries I had. I had the documents within a couple of days and everything has been fine. They were extremly competitive and gave me the best quote. Whenever I have had ... Read review

Advantages: Online cover
Disadvantages: Higher Rates,

We just bought a new car and had to find insurance pretty quickly to cover the car that we could go and pick it up. So after spending hours on the Internet looking here ,there and everywere to get diffrent quotes, and quiet honestly me beeing totaly stressed out by now and getting to the Point of telling my Husband he could go and jump and sort out his own car insurance. I thought that I had a brilliant Idea, whatbetter to insure your car with ...
...one Roof easy paying, transfer your Deposit and get a cover note straight away. How wrong i was.... We took out the insurance wich was not the competitivsed Rate around but as we thought the easyesd way. Thruogh some unfortunate Circumstances the Car Deal fell through and we did not need the insurance after all,we phoned up explained everything and cancelled the Policy,the first Deposit had by this time not been taken out of our bank and we got ... Read review