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I have just opened Abbey's e-saver account which gives a rate of interest of 7% gross which includes a bonus of 1% for the first 6 months.
As its name suggests the account is an Internet only account.
I have found the account very easy to set up and the web site is clear and well-organised with quick access. I have yet to encounter any technical hitches.
It is designed as an instant access SAVINGS account so I am using it as a place for spare cash which gives a good rate of interest. I will keep my eye on the bonus and if that is discontinued after 6 months, as I expect it to be, I will move my funds elsewhere.
Moving accounts every 6 months obviously involves hassle but banks rely on customers' inertia to make their money. If largere sums of savings are involved then movement can be worthwhile.