Accounts

Nationwide needs to improve on cutomer service training!

Advantages: good internet banking services
Disadvantages: extreamly bad customer service

...I have been banking with nationwide for a long time now and i am not impressed by them, and have desided to change the bank i bank with. i was really disapointed and upset by they way they have treated me as their customer. i have had sevral problems with them but one one ocasion the simply said we cant do anything its all done by computers and i said well is there no one i can speak to, and they said again no its the computers. I could not belive ...
...very poor customer service skills. they have been rude and un helpful to me. Their services are limeted to. i do like their internet banking thou but that is strictly it for me. i have given them the benefit of doubt in the past but i am feed up now so i strongly recomend to go elswhere from nationwide. ...

beate276 09.07.2009 · Read Full Review
Ciao members have rated this review on average: somewhat helpful
Review of Nationwide Building Society Accounts

Natwest Student Account - Good features, poor service

Advantages: Good interest free overdraft, good freebies (student railcard)
Disadvantages: Poor customer service, slow transactions

...repuation of the bank Natwest offers a competitive interest free overdraft, with up to £1250 in your first year, and has been voted the UK's number 1 student bank for first years. Whilst I have never even used my overdraft in my 2 years at university so far, I like to know that it is there, in case of emergencies such as my loan not coming through. The Natwest freebies were good - a 5 year young person's railcard, which offers 1/3 off all train tickets. ...
...at my university, which made Natwest seem like the logical choice, as it is always easy to get cash and pay cheques in, without having to go into town. It also means that there are staff there whenever you need assistance, or need to ask questions regarding your account. Finally, the repuation of the bank - I had always considered Natwest to be one of the major banks, and assumed that it would therefore have a good reputation. However, this did not ...

rd89 08.05.2009 · Read Full Review
Ciao members have rated this review on average: very helpful
Review of NatWest Accounts

andrew griffiths

Advantages: the acout is easy to your
Disadvantages: is is not easey to youse

...had a problem with my HSBC account, the staff are without fail friendly and helpful - especially when you are a skint student worried about going over your overdraft! I have found their student banking service excellent. The most useful part I have found is the Switch card - also, they do automatically approve you for a Mastercard which is useful because it means you get a credit rating. HSBC gives first year students a £750 overdraft, which increases ...
...The main attraction of the HSBC student service was the free 4 year (yes, FOUR YEARS!!!) railcard. This is worth £80 to start with. This can be a lot of money - I reckon it's saved me AT LEAST £70 this year! Other banks might give you cash - usually about £50, but it just disappears into your student loan or other money, and you just forget about it. The rail card is definitely the best incentive I've ever seen. Another huge plus was the forms I ...

andygriff2008 05.02.2009 · Read Full Review
Ciao members have rated this review on average: somewhat helpful
Review of HSBC Accounts

Barclays Additions - STAY AWAY FROM THEM!

Advantages: Eventually Gets Fixed - "If Its Covered"
Disadvantages: Slow, Confusing, Time Consuming, Lack Of Communication, Unprofessional.

Im writing this review to express my utter disgust at the level of service recieved from them, case 1 happened around beginning of feb when i noticed rising water from the mains outside, My first instinct was to call united utilities which i did but they told me it was gonna be about 1 week before someone comes out to have a look at it so I agreed to this, A couple of hours later I remembered about my additions account and had a quick look at the ...
...pipes so I gave them a call and after what seemed like an eternity on the phone I was told the job had been passed onto a firm called RAPID DRAINS & MAINTENANCE (or something like that) and they would call me to arrange for them to come out, True to their word they called back and said someone would be coming out tonight around 9pm (strange time i thought as it was dark outside) anyway i waited and waited and surprise surprise nobody come so the ...

Mr_Knowles 03.03.2009 · Read Full Review
Ciao members have rated this review on average: not helpful
Review of Barclays Bank Accounts

Premium Bonds

Advantages: Safe Money and chances to win
Disadvantages: No interest paid on the investment.

...a block.I have played the National Lottery ever since it started and won very little, an odd ten pounds here and there, but nothing to get excited about. I am now putting the two pounds I spent every week in a jar and as soon as it mounts up to about £100 I shall buy another small block of bonds in the hope that one day perhaps I shall get the win of a lifetime. ...

Gabler 14.09.2008 · Read Full Review
Ciao members have rated this review on average: helpful
Review of National Savings and Investments Premium Bonds