Banking & Personal Finance > Accounts

Advantages: None
Disadvantages: Don't be fooled they don't care about their customers.

Don't trust this company! It treats its existing customers in an unfair, underhand and unscrupulous manner. When your current product comes to an end and you have to phone them to enquire about new products because they won't get in touch with you to tell you it has ended or let you know about current products, as I discovered the last time my product came to an end and was put onto the standard variable rate without my knowledge for a year. Which ...
...money to them. As a result of your telephone enquiry they make new product offers to customers by telephone, which are accepted by the customer but then withdrawn if the formal acceptance that they send out for signature takes longer than 10 days for the turn around postal trip. Unfortunately neither YBS or I have control over the postal service but both had to rely on it as YBS did not even allow the acceptance to be faxed back after being signed ... Read review

Advantages: Excellent product
Disadvantages: Appalling Customer Service

Trying to get a remortgage completed with C& G is a total nightmare. Having had an offer in principle at the begining of March, the final offer is still not though as at begining of May when I was hoping to complete as my old mortage deal ends. Each time I call them (which takes forever to get through) I am told that that they require another piece of information e.g. How much savings have you got ? - Never heard that one before. I am probably ...
...seems that they are trying every trick in the book at getting out of lending me at what is an extremely attractive rate (0.38% above base for lifetime of mortgage) which was offered before the full extent of the credit crunch hit. Each time I have spoken with them they have said that they now have everything an that the offer will be out shortly. Upon hearing nothing, I then call again only to be told they now need something else (hoping to find ... Read review

Advantages: Mutual society means cashback, excelletn customer care
Disadvantages: Savings and mortgage rates are a bit average

Britannia is a mutual building society, with branches in most towns. I have both a mortgage and a savings account with them and have been in several branches near where I live recently, for one reason and another, so I thought I'd tell you all about it! THE MUTUAL BUILDING SOCIETY What this means is that Britannia are not a PLC, and beholden to their shareholders, they are a society owned by the members. so when they make a profit, they distribute ...
...were booked because of it! Britannia took about 6 weeks, which I thought was fine, and though they asked for lots of documentation they did manage not to lose any of it and we didn't have to deal with anybody in Hyderabad to get an answer to anything! IN SUMMARY I'd say they are one of the better building societies I've dealt with. They aren't hugely trendy , but I do think they are giving out good, honest advice, good, safe products and excellent ... Read review

Advantages: Friendly service and quick response
Disadvantages: Need to hold or leave message when call

This is the very first time I take motgage and here is somthing about LBS which may help you. Service: I found their service is very friendly. Customer service rep is very easy to talk to. If they say they will reply you then they will which I am very happy about. Sometime I put my quey on letter and guess what, yes, they would reply me back as well very queickly. Products: I took my motgage through a motegate advisor. To be honest, the administration ...
...when choose a package, make sure you consider the administration fee. There are many packages you can choose from. I am sure there is no need to list them as you can find all the detail on their website. A bit experience with the adviser: Be carefull when choose Mortgage adviser. I used one to whom I paid nearly £300 but end up with some wrong information. There are many of them free of charge which worth giving a go! good Luck! ... Read review

Advantages: Online Banking, Great customer service
Disadvantages: Nothing as far as I know

...the other hand But Citibank in India made my life very easy. I do not have to go to the bank unless really required in cases like to apply for a new debit card since you have lost one. Even the opening of an account is so simple and secure because, one of my friend at work wanted to open an account with citibank and requested our HR to contact them on this regard. Surprisingly, an executive from citibank came to our office with all the forms ...
...just get an account. But citibank is awesome in its service. Credit Cards And also the credit cards citibank offers has great value for your money. You have cash back offers, few have discounts on purchase after certain amount. Redeem Awards For people like me who depend mostly on online banking, they even have something called reward points. If our points exceed certain limit, we can redeem them by selecting the prize we want. And I ... Read review