ACER AFTER SALES SERVICE
Advantages none
Disadvantages ACER AFTER SALES SERVICE
Detailed Rating
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The Author
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28/12/2006
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27/12/2006
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I bought the AL2021MS in March 2006 and in November 2006 it started to malfunction (kept turning itself off). I called Acer support as it was still on Guarantee and was told they would replace it in 2 days. 3 days later I called them again and was abused by their help desk, told I had got it all wrong and that it would take 2-3 weeks. I am still waiting for a replacement screen. Apparently they are out of stock if it breaks under guarantee but will sell you a new one as they have enough stock to make a sale!
How did I write this review: I am using my old 1999 15inch DELL monitor that still works.IF YOU WANT REALLY BAD AFTER SALES SERVICE AND A LCD SCREEN THAT ONLY WORKS FOR 6 MONTHS BUY ACER!!!!!
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Page 1 of 2
| 1 - 5 out of 9 comments
anonymili 29/12/2006 11:12
As below. I don't need to repeat what has been said below!
Julieshobs 28/12/2006 13:57
This is the 3rd time you have posted this, it is against Ciao rules.
koshkha 28/12/2006 12:16
Sorry but you can't post the same review under two different categories - and this one also counts as off topic as well as not helpful because you say it's about the AL2021MS and this is the category for the AL2021M
pinkmatchstick 28/12/2006 07:57
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| 1 - 5 out of 9 comments
This is really more about the service than about the monitor itself. As this says next to nothing about the monitor, I can only rate NH.