Adams & Remers

Advantages: good communication, regulated, friendly
Disadvantages: none!

...Looking to buy a property in this turbulent market, with 4 possibles after 60+ viewings, we have come across many different agents with many different working methods! So far, Beresford Adams have been the best. On seeing the property on RightMove, we emailed and received a reply answering all our questions within the hour. The questions had involved them contacting the vendor, which we thought was excellent, considering we had not done anything but email at this stage. We then set about making a viewing which was hassle free and sorted again very fast. After the viewing, we emailed them to ask further, and again efforts were made to reply back to us quickly. They assigned us one person to make sure the person we spoke to knew the case, so there was no confusion when contacting the office. Due to the property being old, it had... Read review

Ciao members have rated this review on average helpful

Advantages: Local, not part of a massive chain
Disadvantages: Rude, pushy staff

...Beresford Adams markets itself as being a local chain which knows its market well and can offer a good personalised service. That sounded good to us, so we made an appointment for someone to come and value our property. Then, on the day, we waited. And waited. And waited. Finally, half an hour after the appointed time, we phoned. No-one could understand why the agent hadn't called, and another appointment was made for the same agent for the following day. We explained that he'd have to be on time, since we had an appointment to view a property. The following day, at the appointed time, there was still no show. We called the office, and someone called the agent. He's on his way, we were told. Half an hour late, and twenty minutes before our appointment - which was ten minutes' drive away - the agent appeared on the doorstep. He didn... Read review

Ciao members have rated this review on average helpful

Advantages: Excellent contracts and low premiums
Disadvantages: Terrible administration at both regional and national level

...as much as possible - they have great contracts and competitive premiums. I am sure this is just a short-term issue, but my advice would be to use them only if you are absolutely adamant that it has to be Norwich Union - to everybody else, give it a couple of months, or pick another provider.... Read review

Ciao members have rated this review on average somewhat helpful