Review of "Air Berlin"

published 25/07/2004 | fienthings
Member since : 25/07/2004
Reviews : 5
Members who trust : 0
About me :
Pro low prices, number of routes, flexibility of booking,
Cons language may be an issue on board, only fly from Stansted
How often do you travel with this airline
Where did you book
Food Quality
Customer Service

"Air Berlin - German low cost airline"

I fly regularly to Hannover and stumbled acorss this airline late last year. I was surprised to find that its flights on average appear lower than other operators flying to the same location and they have now become my airline of choice

Their website is easy to navigate and I have never had any problems with access to it. As with all low cost carriers flights are always cheaper when you book in advance but even so a flight booked the week beofre can be less than half the price of others. A small thing I really like is that prices quoted on the site are always incusive of any taxes etc that need to paid so you don't need to get the calculator out to do a comparison check. T
hey don't issue tickets but do provide confirmation e-mails which include useful details such as train disruptiosn on the way into Stansted.

They fly from Stansted and have several banks of check in desks from which all flights check in for. As such you may need to give a full 2 hours although staff are helpful and the queue is always moving.

On board their planes are all new models with decent leg room (easy for me to say at5 foot!) and have in flight entertainment - although on short flights this might be as little as music and a screen giving details of the journey. A free drink and sandwich is offered (there is normally a choice between a meat and a vegatarina option) and staff all have a basic level of English - service of good. Planes often seem to take off a little later than timeabled but I have never arrived late despite this!

I have seen children flying unaccompanied any they always appear to be well looked after.

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Comments on this review

  • Rini published 28/07/2004
    Actionally I don`t think that language might be a problem. The whole crew speaks english and german!! Rini
  • MAFARRIMOND published 26/07/2004
    Welcome to Ciao. A good first review. Maureen
  • mreservado published 25/07/2004
    Hi! welcome to CIAO! Thanks for the info, i'll check it out!
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Product Information : Air Berlin

Manufacturer's product description

Product Details

Country: Germany

Continent: Europe


Listed on Ciao since: 14/05/2003