Airlines > North America Airlines > by Country

Advantages: On Time, Great Staff
Disadvantages: Leg Room

I booked Air Transit with caution as I had read negative reviews. However I was pleasantly surprised when I flew with them on Wed 7th May 08 and wanted to share my experience. I checked in at Gatwick with ease and without queuing. Hannah at check-in was friendly and I requested to be seated in front of the plane as I suffer from motion sickness. The flight was on time and once bordered I had a great seat and was pleased. I found the staff to be very ... Read review

Advantages: Competitive prices, friendly staff, easy booking, One World member
Disadvantages: Tired planes, new business class seat

I have been flying with American Airlines on a regular basis since about 2001, when it was the airline of choice of my then employer for trans-Atlantic flights. For about five years I made reasonably regular trips over the pond in business class paid for by my company and around the same time I made a couple in economy class paid for by myself. Currently I am based in Bermuda which inevitably means plenty of trips to the US East Coast to relieve ...
...American for several trips to each of New York and Miami. Last year we travelled to Mexico and Ecuador with AA on holiday and finally this year I cashed in seven years of air miles purchasing first class tickets to Japan for myself and my husband. So in a nutshell, this is an airline I have used a lot, I have been in all travel classes and the review will be based on all my experiences. I have been a member of the AA travel awards program since ... Read review

Advantages: Very few
Disadvantages: Not full service

We choose to fly Air Canada (Aug 2007) from Toronto to LA as it was the national airline. Even though ticket prices were considerably higher than anticipated we choose Air Canada secure in the knowledge that the flight was an international flight and the service, seating etc was as high a standard as any national airline. We were horrified to discover that their ageing aircraft A319 was configured for sardines and way below international standards. ...
...the seams. Were we on Air Nigeria? The trolleys that moved between the aisles had about an inch or two to spare as they completely blocked the passage. Aisle seat passengers could easily loose a toe if not vigilant. Heaven forbid if there was a sudden emergency. The heavily laden trolleys required two attendants to push them along. If you chose to use the toilets at the back you would have to wait for a good 40 minutes. The single toilet in the ... Read review

Advantages: Service in the UK, Price and plane
Disadvantages: Staff in Philadelphia

...to describe my experiences with US Airways would be 'mixed bag' as in the last 3 months I've really had my highs and low's with this airline. The highs would be £700 + free round trip and luxury hotel accommadation in Manchester but the lows would be stranded in Philadelphia, stranded in Detroit and waiting 14 hours for a flight you were booked on, about to take off and still didnt make it. But I'll start at the beginning... July 23rd, recently ...
...this lead my opinion on US Airways? Surprisingly I'm still a fan. Off the UK ranbranch of the company. They were superb in handling the over bookings and their hospitality was sublime. My experience of Philadelphia was torrid but Detroit staff were much more pleasent. Ultimately the trip was still amazing and if it wasnt for missing the warped tour I would have been content. To conclude, just have your wits about you when booking with US Airways. ... Read review

Advantages: Good, efficient service; Gatwick convenience
Disadvantages: Not as exciting as other trans-Atlantic alternatives

...there's every reason to praise Delta for their trans-Atlantic service. First of all, they use the more spacious North Terminal at Gatwick, and perhaps because they're not as popular or well-known as other operators in Britain, there's never, ever a queue at check-in if you're comfortably early. Staff are always polite and helpful, a common sign of American carriers in our experience. Timekeeping is another strong point, although sadly their fleet ...
...on their flights. Why can't Delta do the same? Food is always good quality, but remember this is an American carrier so expect American food. Lots of savoury items where perhaps we'd expect something sweet. But this is nit-picking; there's no doubting Delta's convenience. From Gatwick you fly into either Atlanta or Cincinnati, and they schedule literally dozens of connecting flights to all major US cities to follow your trans-Atlantic flight. They ... Read review