Airlines > South America Airlines > by Country

Advantages: Price
Disadvantages: Old plane, indifferent service

...him. Welcome to Cubana airlines - certainly the flight that customer service forgot! Cubana is the Cuban national airline that recently celebrated 75 years in (and out) of the air. Since 1981, 8 of its roughly third of a million flights have resulted in disaster - a failure rate of 24 flights per million, a figure which places Cubana firmly at the foot of the airline safety stats. While even this tally provides some positive perspective about just ...
...Flyers on Cubana also need to be prepared for a long wait on the ground. Our departure was over four hours late, which I believe is standard. A mix up extended our delay; the wrong seating plan was used at check in, meaning that passengers were given tickets for non-existent seats. Fortunately, our plane was little over half occupied, and so the problem was resolved within an hour. Of course, even before this little mix up, we had already been exposed ... Read review

Advantages: top quality planes, nice staff
Disadvantages: none really

...though and from madrid the aerolineas argentinas journey was outstandingly simple and easy. the aerolineas argentinas planes were top notch - we went with them on 3 journies in all and despite the huge distances travelled we were never a minute late throughout. the planes are well fitted out, with good entertainment and friendly cabin crew. drinks are available as and when you want them and people we spoke to over there who came with other companies ... Read review

Advantages: Okay when they can get it together.
Disadvantages: Terribly unreliable, disgraceful customer relations.

Do not be fooled by FlyBe positioning themselves as a budget airline. They aren't cheap if you need to book seats less than a couple of weeks in advance, and the flights likely to be used for business trips are heavily penalised cost-wise. I fly regularly to UK and EU destinations with FlyBe from Southampton. When it's fine, it's fine - which is all you can ask for from a 'budget airline'. However, more than 50% of the 34 flights I've booked this ...
...or, worst of all, diverted to Birmingham or Exeter because we've taken off so far behind schedule than Southampton Airport will be closed by the time we touch down. Obviously, this usually happens on the return leg, which means I get to spend hours in a half closed airport with not a clue as to when I may get home. Any kind of disruption in the morning, at any airport, ripples though their schedules to the point of utter chaos by mid-afternoon. ... Read review

Advantages: Friendly, Efficient
Disadvantages: None

...always heard the hype of Virgin Atlantic. Lets face it, they are hard to miss when they are owned by Sir Richard Branson! I was off on holidays to Sydney and decided to treat myself to Upper Class. The day came and I had already arranged the Limo service through Virgin Atlantic. The Limo service I understand is only available on some Upper Class Tickets (i,.e the non discounted ones). The Limo arrived on time, just in time to hit the rush hour traffic ...
...London Heathrow Terminal three. Well Virgin Atlantics private part of T3. VAA have an area called drive through check in. As the Limo pulls up a lovely ground staff member brings out all your details to the window and checks you in from the car! I couldnt believe it. The other half sat there with jaw open. From there we were escorted through to the Upper Class private security channel and within 9minutes we were in the London Heathrow Clubhouse! ... Read review

Advantages: low cost, easy to book, online booking, great destination
Disadvantages: awful decor

...and yellow interior, flying with Ryanair can be an unexpected joy. Like many low-cost airlines Ryanair have cut out the frills to give its travellers a range of destinations at prices which won't break the bank. This Springtime my daughter and I took advantage of £10 flights and headed to Italy from Liverpool. The adverts did say that it was Milan we were heading to but in truth we were almost one hour away from Milano and landed at Orio airport, ...
...all the low cost airlines, Ryanair operates on a speedy turnaround so you are expected to look lively when you board and disembark, though obviously those who struggle are given the greatest amount of attention and aided on and off board. You will also be expected to clean up after yourself, which in fairness is something we should all be doing as a matter of course. I would recommend Ryanair to anyone. I just wish they would bring back the Liverpool ... Read review