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This was my first phone, and it was probably just as well because the easyest to operate phone I have ever come accross. Although when they first bought them out they had problems with the instruction booklet giving the wrong information on how to set up their pin-code leading to many people blocking their phones....some indefinatley, they have since altered the booklets! Although its not really jam-packed with features, it has all the basics; SMS, call diverting, phone book (duh!) call blocking etc and the functions that it does include are generally extremly easy to operate. The phone is a sexy sliver colour but it is quite large, you cant really slip it into your pocket, and if you do fit it in you will certainly get annoyed by it! Its perfect if you're a 'phone-in-bag' person! The vbuttons are quite large and easy operable (great for drunken night out!!) and the backlight is v.bright. There is even a detatchable keypad cover which just adds to the sexyness! (Theres a keylock also). Its the ideal phone if your not used to mobiles or you just want an emergency thing.