Alpha Telecom/teleNOT
Advantages non whatsoever
Disadvantages never get access and customer service is non existant
Detailed Rating
| Line Quality | |
|---|---|
| Customer service quality | |
| Customer service waiting times | |
| Tariffs & Charges | |
| Accuracy of Charges | |
| Range of services (call waiting, etc) | |
| Value for money |
Author's newest reviews
|
|
06/03/2012
Alpha Telecom/teleNOT |
|---|
I would like to just say that I have had my account with Alpha Telecom since 1996 and have always managed to have a reletively healthy relationship with this company, until a couple of years ago, when the service was deteriorating chronically. This is also a company who would phone me up on a weekly basis to try and encourage me to buy more credit - even though I always had £100 or more in the account! They would not take no for an answer and now the company has gone bust - with £150.00 of mine - still in their filthy little hands! I was reassured that I would have this money back into my account within a 2 week period (even though I told them that I wanted it done immediately!) Before I decided to "close my account" it had not been working properly for weeks and weeks without access. I only managed to speak to someone, but posing as a "new customer". Now, unfortunately, not even that is useful, as none of their numbers are working.
If there is anyone who knows how I can take the legal route of getting this money back, I would be eternally gratefull.
Kind regards,
Natalie Callaghan
Attention, this is the first review from this author
Instead of giving a negative rating, consider:

Help this member by giving your advice

Report fraud (for example plagiarism) or other issue with the review to the Ciao support team
Add your comment
Page 1 of 1
| 1 - 2 out of 2 comments
Alyson29 07/03/2012 09:29
angelboouk123 06/03/2012 20:55
Page 1 of 1
| 1 - 2 out of 2 comments