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I think Amazon is brilliant. Since I first found it, when I got my first PC I have used it loads of times, and always had brilliant service, everything is delivered on time, I have never ever had a problem whatsoever with Amazon. I have been using it for 9 years now and found it excellent in every way. In the 1980's I read a book by an American Author that I really enjoyed. I bought the Book from a second hand bookshop and could never find any more books by the same Author. Not only did Amazon find the Author for me, they also gave me a list of the other books written and found out for me where I could by them from in the USA. I am avery happy Amazon Customer