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I have placed 4 orders with Amazon UK in February 2012 and 3 have been very much delayed.
Having informed me about 1 delay of sevral weeks the items suddenly appeared again and were marked as dispatched. There seems to be no way they have any idea about stock levels and I am buying elsewhere, often for less.
I have been using them for several years but the current lack of service will stop that. I do not know if this is an isolated case but 3 out of 4 orders with problems is beyond coincidence.
This site asks for at leat 120 words but it should be enough to say that I feel let down badly by Amazon and also that I find the need to use 120 words to point this out onerous