Amazon.co.uk

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Amazon.co.uk

Web Marketplace, Books, Movies & Music

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91% positive

838 reviews from the community

Review of "Amazon.co.uk"

published 17/05/2012 | JibbaJabbaPods
Member since : 09/05/2012
Reviews : 2
Members who trust : 0
About me :
Super
Pro Customer Service
Cons Choice of couriers
somewhat helpful
Layout & Design
Navigation
Site content & information
Range of services/products
Prices

"A rare company that understands customer service"

Sometimes even best laid plans go awry and we quite often need stuff next day or within a couple of days. Everytime Amazon has been up to the job. Whatever the size or cost of the equipment any urgent dispatches have always been on time.
Sometimes things have gone wrong, such as product failure etc but things beyond their control yet, they are the most trusting company about. Each time they have already despatched replacements before we have had a chance to return the faulty goods.
They put the customer first which is great. The only thing that lets them down is their choice of courier sometimes who don't share the same customer service ethic! Otherwise probably he easiest company to do business with.

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This review was read 436 times and was rated at
83% :
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somewhat helpful

Comments on this review

  • a-true-ben published 17/05/2012
    Good to hear that your experiences have been positive, but this review could do with a lot more detail to be helpful to the consumer: What range of products do they stock? What are prices and delivery times like? Is the site easy to navigate? Etc.
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Product Information : Amazon.co.uk

Manufacturer's product description

Web Marketplace, Books, Movies & Music

Product Details

Type: Books, Movies & Music; Web Marketplace

Domain Extension: .co.uk

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