Advantages Customer Service
Disadvantages Choice of couriers
|Layout & Design|
|Site content & information|
|Range of services/products|
|Purchase tracking function|
Sometimes even best laid plans go awry and we quite often need stuff next day or within a couple of days. Everytime Amazon has been up to the job. Whatever the size or cost of the equipment any urgent dispatches have always been on time.
Sometimes things have gone wrong, such as product failure etc but things beyond their control yet, they are the most trusting company about. Each time they have already despatched replacements before we have had a chance to return the faulty goods.
They put the customer first which is great. The only thing that lets them down is their choice of courier sometimes who don't share the same customer service ethic! Otherwise probably he easiest company to do business with.
Attention, this is the first review from this author
Instead of giving a negative rating, consider:
Help this member by giving your advice
Report fraud (for example plagiarism) or other issue with the review to the Ciao support team
Add your comment