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JibbaJabbaPods

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Member since:09.05.2012

Reviews:2

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A rare company that understands customer service

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17.05.2012

Advantages:
Customer Service

Disadvantages:
Choice of couriers

Recommendable Yes:

6 Ciao members have rated this review on average: somewhat helpful See ratings
somewhat helpful by (83%):
  1. AnneLorraine1
  2. Alyson29
  3. a-true-ben
and 2 other members
not helpful by (17%):
  1. thedevilinme

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Sometimes even best laid plans go awry and we quite often need stuff next day or within a couple of days. Everytime Amazon has been up to the job. Whatever the size or cost of the equipment any urgent dispatches have always been on time.
Sometimes things have gone wrong, such as product failure etc but things beyond their control yet, they are the most trusting company about. Each time they have already despatched replacements before we have had a chance to return the faulty goods.
They put the customer first which is great. The only thing that lets them down is their choice of courier sometimes who don't share the same customer service ethic! Otherwise probably he easiest company to do business with.

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Comments about this review »

a-true-ben 17.05.2012 19:23

Good to hear that your experiences have been positive, but this review could do with a lot more detail to be helpful to the consumer: What range of products do they stock? What are prices and delivery times like? Is the site easy to navigate? Etc.

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Product Information »

Product details

Type Books, Movies & Music; Web Marketplace
Domain Extension .co.uk

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Review Ratings »

This review of Amazon.co.uk has been rated:

"somewhat helpful" by (83%):

  1. AnneLorraine1
  2. Alyson29
  3. a-true-ben

and 2 other members

"not helpful" by (17%):

  1. thedevilinme

The overall rating of a review is different from a simple average of all individual ratings.



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