Steinar 1

Steinar

Add to my Circle of Trust

Subscribe to reviews

About me:

Member since:28.05.2013

Reviews:1

Quote-start

Still waiting for my in-stock item to ship six months later!!

Quote-end
28.05.2013 (29.05.2013)

Advantages:
fair prices and a good selection of items

Disadvantages:
friendly but unhelpful service if there is a problem with your order

Recommendable No:

5 Ciao members have rated this review on average: somewhat helpful See ratings
somewhat helpful by (80%):
  1. euphie
  2. Alyson29
  3. Bollinger28
and a further member
off topic by (20%):
  1. 1st2thebar

View all ratings

The overall rating of a review is different from a simple average of all individual ratings.

Share this review on Google+

On December 20th I ordered a Yamaha A-S500 amplifier from Amazon.co.uk, through Amazon Global (I live in Norway). It was in stock, and delivery date no later than Jan 25th was promised. Then on Jan 25th, the delivery estimate was revised by a month to Feb 20th or thereabout. This has kept up in a continuous cycle of missed promises and revised delivery estimates and it is now almost June and I still have no amp. Amazon.co.uk customer service has been of no help, I get replies from representatives in an outsourced customer service central, that are unable to do anything for me except to send internal emails and to simply promise that "this time we really will deliver by the delivery estimate". During this entire period the item has been in stock, and the delay is due to a "technical problem".

Overall I am very unsatisfied with Amazon.co.uk and their handling of my order.
I have used Amazon.co.uk other times and been very happy, but beware that the service level you will encounter if there is a problem with your order is going to be friendly but totally unhelpful.

  Write your own review

Share this review on Google+

« Previous review   Next review »

Rate this review »

How helpful would this review be to a person making a buying decision? Rating guidelines

Rate as exceptional

Rate as somewhat helpful

Rate as very helpful

Rate as not helpful

Rate as helpful

Rate as off topic

Write your own review Write a review and you will earn 0.5p per rating if other members rate your review at least helpful. Write a review and you will earn 0.5p per rating if other members rate your review at least helpful.   Report a problem with this review’s content

Comments about this review »

1st2thebar 28.05.2013 16:06

Copied!

Add your comment

max. 2000 characters

  Post comment

Product Information »

Product details

Type Books, Movies & Music; Web Marketplace
Domain Extension .co.uk

Show all Product Information

More reviews »

Amazon.co.uk - review by HSimpson

Quote-start Rap It Up Online Quote-start

somewhat helpful

Amazon.co.uk - review by Craig1995

Quote-start Amazon Review Quote-start

somewhat helpful

Amazon.co.uk - review by dabmim

Quote-start How it should be done! Quote-start

somewhat helpful

Amazon.co.uk - review by Neil

Quote-start Excellent Quote-start

somewhat helpful

Amazon.co.uk - review by Jake123123

Quote-start Amazon takes FOREVER Quote-start

somewhat helpful

Review Ratings »

This review of Amazon.co.uk has been rated:

"somewhat helpful" by (80%):

  1. euphie
  2. Alyson29
  3. Bollinger28

and a further member

"off topic" by (20%):

  1. 1st2thebar

The overall rating of a review is different from a simple average of all individual ratings.



Are you the manufacturer / provider of Amazon.co.uk? Click here