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Home > Finance > Banking & Personal Finance > Banks > American Express Foreign Exchange
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2 Reviews

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I am sure that American Express are leaders on the foreign exchange front aren't they? I'd be so surprised that they would have issues with their customer services when they have such a big name... more

User Reviews

for American Express Foreign Exchange
  • 116 of 116 Ciao users found the following review helpful
    Picture of mizzameII

    mizzameII

    3 Stars THE POWER OF CIAO! - Not Guilty Your Honour 01/06/2003
    User doesn't recommend the product

    Advantages Advantages Central Location.

    Disadvantages Disadvantages Rude staff. Lack of Privacy.

    03/10/03 - Update - Please see end of opinion! Below is a letter I have recently (May 03) written to American Express. I wish to share it with my fellow Ciaoers as I cannot begin to comprehend the treatment that I received whilst cashing some vouchers last week. Please note that this opinion has been posted in the relevant ‘Customer Service’ category and therefore only questions the Manchester branch’s customer care policies rather than outlining products and services on offer. I should add that it takes a lot for me to put pen to paper but on this occasion my treatment was so bad that I had ... more
  • 3 of 7 Ciao users found the following review helpful
    Picture of SarahXWP

    Level 1 SarahXWP

    Member since 13/11/2008

    Reviews written: 1

    4 Stars Amex - Shopped Around and Still Chose Them! 13/11/2008
    User recommends the product

    Advantages Advantages All-round value added services

    Disadvantages Disadvantages They can keep you on hold on the helplines

    I am sure that American Express are leaders on the foreign exchange front aren't they? I'd be so surprised that they would have issues with their customer services when they have such a big name. When I went to the USA in Summer, I wanted to take out a fair bit of cash so that I could do a lot of shopping (believe me I took a whole empty suitcase with me!!). When I shopped around for deals - seriously everyone should do that, check out some sites like moneysupermarket.com or http://www.whichwaytopay.com it's such the best way of finding out what's out there!! - in foreign currency it amazed me ... more