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25 Reviews

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I only used my platinum amex twice before it stopped working. I rang Amex and they said my account was "under review" and wouldnt say why, but that their credit dept would contact me "in a few... more

User Reviews

for American Express

Rating Summary based on 25 reviews

  • 5 Stars
    6
  • 4 Stars
    4
  • 3 Stars
    3
  • 2 Stars
    4
  • 1 Star
    8

Detailed rating

  • Additional Charges
  • Competitiveness of APR
  • Ease of Application
  • Product package
  • Quality of Customer Service
  • 2.4
  • 3.1
  • 3.6
  • 3.4
  • 3.3
  • 31 of 32 Ciao users found the following review helpful
    Picture of Mike_kiwi

    Mike_kiwi

    User doesn't recommend the product

    Advantages Advantages Snob Value

    Disadvantages Disadvantages Not widely accepted, expensive annual fee, poor service

    The good point first: It is perceived to have some snob value. There is some sort of mystique around the American Express brand. You are supposed to think that AMEX card "Members" are well off, have a concierge at their beck and call and get recognition and privileges granted to them at posh restaurants. In reality, it means nothing. Don't think that the "exclusive" Black Centurion card is only for millionaires, movie stars and Tiger Woods either. I know and work with people who have these cards and they have modest houses and mortgages just like the rest of us. They certainly aren't worth ... more
  • 14 of 14 Ciao users found the following review helpful
    Picture of hthomas018

    hthomas018

    User doesn't recommend the product

    Advantages Advantages 1% cashback

    Disadvantages Disadvantages Can't be used everywhere

    I've been a customer of American Useless through work (we received Corporate Credit Cards). My experience of them is not at all positive. I'll describe the Blue card. USABILITY The Amex card can't be used everywhere as they seem to charge retailers high prices for the pleasure of receiving them. However, given that most people use their cards with the weekly shopping, Tesco (for instance) do accept this as a method of shopping. CASHBACK Without a doubt, Amex Blue offers the best cashback around at the moment (with the exception of Morethan which offers 0.8%, and double that for the next 6 ... more
  • 1 of 1 Ciao users found the following review helpful
    Picture of fbowles

    fbowles

    User doesn't recommend the product

    Advantages Advantages Detailed statements, "prestige"

    Disadvantages Disadvantages Not accepted as widely as Visa / Mastercard

    Having a corporate Amex card, I obtained a "companion" gold card for personal use when the company stopped allowing us to use it privately. I signed up for the membership rewards programme as I do a fair amount of business travel and so a few thousand pounds passes through the card each year. The personal spend on the Gold Card contributes to the same account. This is all right. The points can be used for flights on big airlines, or for meals in restaurants etc but it does cost £23.50 a year to be a member. I am sure there are other schemes with other cards which are more worthwhile. If I ... more
  • 33 of 34 Ciao users found the following review helpful
    Picture of redpen

    redpen

    User recommends the product

    Advantages Advantages You know you've made it when your offered one

    Disadvantages Disadvantages Acceptability

    Having more than 20 Credit, store and charge cards, including gold, platinum, Diners and world signia cards. I must say that I have found The American Express Centurion card to be one of the most useful and most rewarding card to use. I have had the Centurion card for about ten years now. I was invited to Join the exclusive club after having a platinum charge card and regularly using it (at times spending more than £10,000 per month) I always ways make a point of paying off my balances on all my cards every month, (it's the only thing which allows me to sleep at night!!) There is a fee of 700 ... more
  • 16 of 16 Ciao users found the following review helpful
    Picture of Dive_Master

    Dive_Master

    User doesn't recommend the product

    Advantages Advantages Free Worldwide Family Travel Insurance

    Disadvantages Disadvantages Unjustifiably Expensive Annual Fee

    The American Express Platinum charge card is no longer "invitation only", but is it worth the £275 a year annual fee? When i was first upgraded from a gold card, the platinum fee was just under £200 a year. If you travel a few times a year and take at least one family holiday, then this fee was worth the cards unique travel benefits. Along with the usual consumer protection benefits the cardholder receives: 1. Free worldwide travel insurance for their spouse, dependant children and themselves. This benefit is worth around £100 on its own, particularily if you holiday more than once a year. 2 ... more