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13 Reviews

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Our pet shop recommended Animal Friends as reasonable priced and a company that donates to charities. Big mistake!! BE AWARE. What you save on monthly premiums you will no doubt end up spending on... more

User Reviews

for Animal Friends Dog Insurance

Rating Summary based on 13 reviews

  • 5 Stars
    3
  • 4 Stars
    6
  • 3 Stars
    0
  • 2 Stars
    1
  • 1 Star
    3
  • 49 of 49 Ciao users found the following review helpful
    Picture of Deni

    Deni

    User recommends the product

    Advantages Advantages good cover,cost and profits go to helping animals

    Disadvantages Disadvantages none

    I own two lovely Saint Bernard dogs, who mean the world to me and I am sure that every dog owner would agree and know just how expensive it can be when your beloved pet becomes ill and has to pay a visit to the vets. The bills can be very expensive indeed and that’s why it is very important that you take out dog insurance. Well, I recently received my renewal for mine and nearly died at the cost quoted this year. I was with a company called KBIS; they seem to be one of the most expensive around, although I must admit that they have also been very quick to pay out on a claim, usually ... more
  • 6 of 6 Ciao users found the following review helpful
    Picture of xion63

    xion63

    User doesn't recommend the product

    Advantages Advantages gives net earnings to charities

    Disadvantages Disadvantages russian roulette if your pets covered, could land yourself with a large vet bill

    I was looking for pet insurance, for an older dog, on moneysupermarket.com their were only 2 available E&L and animal friends, I liked animal friends as they had gold,silver, and bronze policies but net profits go to help animal charities. I have decided to write this review after a telephone call i received from them this morning. I got a quote from their website last night £13.03 per month for the bronze policy which is not to bad for a pet over 8 years old. i read the small print, the excess is £49, but i would have to pay an extra 35% of the claim as well, which wasn't great news but being ... more
  • 13 of 13 Ciao users found the following review helpful
    Picture of poonon

    poonon

    User recommends the product

    Advantages Advantages All profits go to animal charities

    Disadvantages Disadvantages None

    I came across Animal Friends Insurance on the internet (www.animalfriends.org.uk) they provide car, home, caravan, travel, health and pet insurance. Having just adopted a dog from the RSPCA I immediately wanted to insure her and decided to "shop around". Finding A.F.I. I was amazed at their premiums being so cheap for such good cover. Under their standard dog policy the premium is £7.37 per month or £88.49 per year. The cover provides: £1500 for vets fees £400 for boarding fees £100 for advertising and reward £500 for holiday cancellation £2m for liability £25k for owner's accidental death The ... more
  • 1 of 1 Ciao users found the following review helpful
    Picture of Elise-Barry

    Level 1 Elise-Barry

    Member since 11/04/2012

    Reviews written: 1

    User recommends the product

    Advantages Advantages great prices, ethical, socially aware

    Disadvantages Disadvantages small delays on phones

    I recently got a quote from Animal Friends for my dog. I was quite impressed with the prices I was quoted, and chose the ‘Superior’ policy which, with my chosen excess of £99, will cost me £14.35 per month, a fantastic price that is far lower than any other company has quoted me. The relevant levels of cover coupled with their donations to charity and ethical stance made me select them, as it was originally suggested to me to check them out by a friend as I had not heard of them before. I found them on the usual social sites and was very impressed with their work and approach to business – ... more
  • 3 of 6 Ciao users found the following review helpful
    Picture of becki2011

    becki2011

    User doesn't recommend the product

    Advantages Advantages Competitive prices(for a reason)

    Disadvantages Disadvantages Lots of get out clauses in the small print

    I took out a fairly expensive comprehensive policy for my puppy with Animal Friends Insurance in October 2009. In February 2010 my puppy suffered a leg injury and needed x-rays at the vets. We completed the claim form and sent it to Animal Friends. A few weeks later I received a letter explaining that they had paid for the claim for the x-rays but they were then putting an exclusion on his condition. This means that I cannot make any more claims for anything to do with any of his legs at all ever again. They also put an exclusion on ANY respiritory problems as he had a slight cough a few ... more

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