Advantages Friendly staff, Affordable Prices, They donate to Charities
Disadvantages Can take a short while before a claim is paid, Phone wait time
I have had my cat insured with Animal Friends Insurance for nearly three years now and I am content with the way that they operate and treat me. Unfortunately Pixie developed a respiratory condition a few months after I renewed her policy and so I was worried that as she would need on-going treatment, the company would not pay out. However, I can thankfully say that they have paid out for the three claims which I have maid that were all to cover the cost of vet fees. But I can not fault the customer service I have recieved. The lady on the phone I spoke was very friendly and helpful and with my documents have always been emailed to me straight away.I would recommend to anyone looking for affordable pet insurance who also help Charities all around the world!
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