Delighted with the communication, product and overall service from this company which supplied my Hotpoint induction hob much cheaper than any other online company, and £220 less than a famous department store. I paid £379 with free delivery.
Ordering was simplicity itself and allowed you ... Read review
Advantages: NONE Disadvantages: Damaged, substandard goods. very Poor Customer Service
...money by purchasing anything from Appliance Deals - You Won't! This organization sells cheap products for a reason - they sell substandard goods and have the worst Customer Service of any internet business. We made the mistake of buying a washing machine from Appliance Deals. Delivery was meant to be 7 days. Over 3 weeks later it finally showed up. After 1 day, it broke. 1 day! Upon contacting Appliance Deals, they said it has nothing to do with ...
wan-car 02.09.2009
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Ciao members have rated this review on average: somewhat helpful Review of Appliance Deals
Advantages: superficially, good price Disadvantages: Confusing communication, delayed delivery
...a Whirlpool washing machine from Appliance Deals. They took my money, then, a day before delivery told me that the delivery date had to be put back because "the batch of machines were all faulty" and it would be another week before more came in.
That evening they sent me a text to say the machine would be delivered the next day, even though they had earlier said not.
Then I heard from them that the delivery was being put back yet again.
When I ...
clausonb 19.09.2008
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Review of Appliance Deals
Advantages: Good value taking into consideration free delivery on items £299+ Disadvantages: Promise of fast delivery ... except it's not possible on all items
I bought a Hoover washing machine. Machine is fine thanks to Hoover - Model: HNWL 7166 Washer Dryer.
My initial exprience leaves me to say... an absolutely useless, intimidating delivery team - not professional at all. They were supposed to arrive between 7-11am, but did not turn up until 6.30pm. I had to wait in all day. At 4.30pm (15 minutes away from me) it still took them 2 hours to get here. I did not feel I could inspect the item properly, ... ...insist on filling in the questionnaire, which is totally useless as you can't state your not happy with delivery team or their attitude.
I could not recommend them to anyone! until I received their response...
Their email, received 2.6.08, expresses genuine concern, that my experience was well below their expected standards and that the delivery team / drivers will be re-trained.
This would certainly give me more hope and I would try them again. ...
zita_dew 03.06.2008
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Ciao members have rated this review on average: helpful Review of Appliance Deals
Advantages: Good prices. Free delivery with slots. Disadvantages: No possibility to check stock availability on the web
Good choice of products, unbeatable prices. You can choose a delivery date and the day before that they call you to agree for the slot. You do not need to spend extra money for this service and you have also free delivery if you spend more than £ 299! The only problem is that you need to reselect another date if the product is not in stock, as the web site does not tell you the availability. They ask you to check carefully the delivery before signing, ...
PaolaRed 02.05.2008
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Ciao members have rated this review on average: somewhat helpful Review of Appliance Deals
Advantages: competitive prices, efficient order processing, excellent delivery. Disadvantages: none
I was very impressed, this how the order progressed.
1. Placed order 11Jan 2008 @ 1430 (hob and cooker hood).
2. Same day @1730. AD phoned me .. hob in stock but hood delivery would be about 2 weeks , would I like to select another hood manufacturer? No, did not want to change the order. 3. 19Jan @1500. AD sent e-mail and then phoned to confirm items now in stock and delivery would be 29Jan. 4. 23 Jan and also 25 Jan AD telephoned to confirm delivery ... ...between 0800/1200 on the next day and that the delivery van driver would phone when on way.
6. 29th Jan van driver phoned half hour before delivery @0830.
Arrived on time unpacked the goods and offered to dispose of the packaging.
I would definitely use AD again, they are so very considerate. ...
minotor 27.04.2008
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Ciao members have rated this review on average: helpful Review of Appliance Deals