The company do give an estimate delivery period, but they never stick to it. Do not bother to chase the delivery of the item from the manifacturer. If you choose them, you have to forget about the item as it takes ages for them to get it. I assume the manifacturer only interested in dealing with big names first like Boots or Sainusbury's ; then other companies like appliance world will come last. Company is not interested in chasing the items, I guess it is a kind of internet company with someone just setting there reading the e-mails but there is not really customer service department as such. Also you do not have the extended warantee option, you have to shop yourself to buy it from somewhere else which sometimes workout more expensive.
More details
Layout & Design
Average
Navigation
Satisfactory
Frequency of content update
Satisfactory
Site content & information
Average
Range of services/products
Satisfactory
Prices
Reasonable
Security/Privacy statement
Satisfactory
Purchase tracking function
Satisfactory, the purchase tracking is not on real time
Speed of transactions
Satisfactory
Ability to customise
Poor
Customer service support
Poor
Speed of delivery
Very poor
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