My Argos Card nightmare
Advantages Free Credit
Disadvantages WORST POSSIBLE CUSTOMER SERVICE, HIDDEN CHARGES, DIFFICULT TO DEAL WITH!!
Detailed Rating
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| Ease of Application |
The Author
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11/05/2006
My Argos Card nightmare |
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I took out an Argos card to pay for a sofa because i'd get two years intrest free credit. If only I knew what I know no, I wouldn't have bothered, even if that meant taking out a loan!! Their customer service is the worst i've ever come across, they made it as difficult as possible to set up direct debit, the they failed to send the odd statement out and keept adding additional charges at £17.50 a time if i was a few days late on payment.
With out telling me they created separate accounts for the charges and applied intrest to them. I only found out about this when I kicked up fuss and got passed through to some other department.However its not worth ringing their customer services as they are all useless, they don't care about their customers they are taking about and their rude.
WHATEVER YOU DO, DON'T SIGN UP FOR AN ARGOS CARD!!
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| 1 - 5 out of 9 comments
MAFARRIMOND 11/05/2006 23:19
silverstreak 11/05/2006 18:56 
x_staz_x 11/05/2006 16:18
as catrinaf said, more info needed, but good start staz x
mariegall 11/05/2006 16:15
welcome more info needed ive never had a problem with argos
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| 1 - 5 out of 9 comments
Hi - I've not rated anything on Ciao for some time - but your reveiew spured me into action. I've rated the way I have because not only is it a bit light on information - you do seem to have missed the point of an Argos Card - it's there to help you spread your payments - of course they are going to charge you if make payment "a few days late". This is how they make their money and is a fairly normal way of doing business - plus if you read your credit agreement all the DEFAULT charges are clearly explained...