molchoko 1

molchoko

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Member since:16.08.2005

Reviews:1

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My Argos Card nightmare

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11.05.2006

Advantages:
Free Credit

Disadvantages:
WORST POSSIBLE CUSTOMER SERVICE, HIDDEN CHARGES, DIFFICULT TO DEAL WITH !  !

Recommendable No:

Detailed rating:

Competitiveness of APR

Quality of Customer Service

Reward Scheme

Product packageAverage

Additional Chargesvery high

Security and Privacyaverage

Ease of Applicationgood

7 Ciao members have rated this review on average: somewhat helpful See ratings
helpful by (10%):
  1. MAFARRIMOND
somewhat helpful by (90%):
  1. euphie
  2. robert_parnham
  3. silverstreak
and 6 other members

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The overall rating of a review is different from a simple average of all individual ratings.

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I took out an Argos card to pay for a sofa because i'd get two years intrest free credit. If only I knew what I know no, I wouldn't have bothered, even if that meant taking out a loan!! Their customer service is the worst i've ever come across, they made it as difficult as possible to set up direct debit, the they failed to send the odd statement out and keept adding additional charges at £17.50 a time if i was a few days late on payment.

With out telling me they created separate accounts for the charges and applied intrest to them. I only found out about this when I kicked up fuss and got passed through to some other department.

However its not worth ringing their customer services as they are all useless, they don't care about their customers they are taking about and their rude.

WHATEVER YOU DO, DON'T SIGN UP FOR AN ARGOS CARD!!
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Comments about this review »

robert_parnham 15.05.2006 17:14

Hi - I've not rated anything on Ciao for some time - but your reveiew spured me into action. I've rated the way I have because not only is it a bit light on information - you do seem to have missed the point of an Argos Card - it's there to help you spread your payments - of course they are going to charge you if make payment "a few days late". This is how they make their money and is a fairly normal way of doing business - plus if you read your credit agreement all the DEFAULT charges are clearly explained...

x_staz_x 11.05.2006 16:18

as catrinaf said, more info needed, but good start staz x

mariegall 11.05.2006 16:15

welcome more info needed ive never had a problem with argos

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Review Ratings »

This review of Argos Card has been rated:

"helpful" by (10%):

  1. MAFARRIMOND

"somewhat helpful" by (90%):

  1. euphie
  2. robert_parnham
  3. silverstreak

and 6 other members

The overall rating of a review is different from a simple average of all individual ratings.



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