Arnold Clark

If you live in Scotland and have bought a car, the likelihood is that either you bought the car from Arnold Clark, or the car itself has been through one of their showrooms at some point in its past. The simply dominate the Scottish car market in new, pre-reg, and second had sales and have franchises covering practically every car you can think of. Overall they run over 120 different showrooms (including a couple in the North of England) ranging from Citroen and Ford up to Volvo and Lexus. At the ripe old age of 24yrs old, I have owned five cars, four of which were purchased at one of the said ... more

My partner and I ordered a New Clio with Arnold Clark at the beginning of July. The sales people are very pushy and we should have walked away before signing the contract and found another Renault Dealer at that point ........ ! I will learn from my mistakes. They tried to push us into buying a second-hand car, but I stood my round and ordered a new one in the new pistachio colour, they continued to try and push us away from buying the new car in the specific colour as there would be a long wait ....... but we could have another colour sooner, how convenient for them this would have been ... more

Same old story, the old car was getting to the stage that it was constantly 'good money after bad' keeping it on the road, so the sensible option seemed to be, trade it in and get an newer one. But where to go? Well, one dealership that stood out from the crowd was Arnold Clark. They regularly advertised in the national press, and given the size of the company, seemed to value their customers...hmmm. I went along to the dealership just off Lothian Road in Edinburgh where they had quite a good selection of vehicles. After browsing for a while, I was approached by a salesman and asked if ... more

Used to work for Arnold as a Trainee Sales Mngr, one of my duties being a buyer of used car stock. Often went out to look at a range of vehicles with a view to buying - often they were ex-rental and had various problems including (often) accident damage. Would on many occasions not have touched the car with a barge-pole myself, however, I was often instructed to take the vehicles anyway, as the managers would buy any old junk provided it could be cleaned/tarted up to a presentable sale condition. Arnolds say that they fully check all used cars prior to customer collection, including HPi for ... more

I went to Arnold Clark to buy my first car and was very pleased with the service i recieved from the sales staff, i spoke to 4 different people and all were helpfull and friendly. I signed up for a used 55 reg Ford Focus, which i recieved a great deal including 6% finance including 12 months warrenty, 6months MOT and 12 months autocare mechanical warrenty (which i later found out i was paying for and they weren't free as i was lead to believe) I picked the car up on tuesday and drove it home and then found that the bonnet would not open, I phoned them up and was told i wouldn't be able to take ... more