Arnold Clark

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If you live in Scotland and have bought a car, the likelihood is that either you bought the car from Arnold Clark, or the car itself has been through one of their showrooms at some point in its past. The simply dominate the Scottish car market in new, pre-reg, and second had sales and have ... Read review

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Community Level 6drewboy

drewboy

Give me my car mats! Diamond review

AdvantagesGood deals possible, special offers, extensive choice.

DisadvantagesBad aftersales, rubbish part exchange valuations, staff not always very knowlegable.

"...you bought the car from Arnold Clark, or the car itself has been through one of their showrooms at some point in its past. The simply dominate the Scottish car market in new, pre-reg, and second had sales and have franchises covering practically every car you can think of. Overall they run over 120 different showrooms (including a couple in the North of England) ranging from Citroen and Ford up to Volvo and Lexus. At the ripe old age of 24yrs old, ..." Read review
03.10.2004

Ciao members have rated this review on average: very helpful

Community Level 1silverstar...

silverstarlet

Thought I was buying a NEW CAR not a demo model !

AdvantagesNone

Disadvantages????

"...ordered a New Clio with Arnold Clark at the beginning of July. The sales people are very pushy and we should have walked away before signing the contract and found another Renault Dealer at that point ........ ! I will learn from my mistakes. They tried to push us into buying a second-hand car, but I stood my round and ordered a new one in the new pistachio colour, they continued to try and push us away from buying the new car in the specific colour ..." Read review
25.10.2009

Ciao members have rated this review on average: very helpful

Community Level 2MagicGordon

MagicGordon

Talk the Talk - but that's all...

AdvantagesPlenty of Dealers within Scottish Central Belt

DisadvantagesPoor Customer Services for such a large company

"...out from the crowd was Arnold Clark. They regularly advertised in the national press, and given the size of the company, seemed to value their customers...hmmm. I went along to the dealership just off Lothian Road in Edinburgh where they had quite a good selection of vehicles. After browsing for a while, I was approached by a salesman and asked if anything took my eye, or was I looking for anything in particular. I told him that I was looking for ..." Read review
01.10.2005

Ciao members have rated this review on average: very helpful

Community Level 1j4zz4

j4zz4

Go elsewhere

AdvantagesCan do good prices on new/pre-reg cars

Disadvantagespoor quality used cars, service, staff

"Used to work for Arnold as a Trainee Sales Mngr, one of my duties being a buyer of used car stock. Often went out to look at a range of vehicles with a view to buying - often they were ex-rental and had various problems including (often) accident damage. Would on many occasions not have touched the car with a barge-pole myself, however, I was often instructed to take the vehicles anyway, as the managers would buy any old junk provided it could be ..." Read review
18.01.2003

Ciao members have rated this review on average: very helpful

Community Level 1made_in_wi...

made_in_wigan

NEVER VISIT ARNOLD CLARK

AdvantagesNONE

DisadvantagesService staff

"I went to Arnold Clark to buy my first car and was very pleased with the service i recieved from the sales staff, i spoke to 4 different people and all were helpfull and friendly. I signed up for a used 55 reg Ford Focus, which i recieved a great deal including 6% finance including 12 months warrenty, 6months MOT and 12 months autocare mechanical warrenty (which i later found out i was paying for and they weren't free as i was lead to believe) ..." Read review
01.10.2008

Ciao members have rated this review on average: very helpful

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