I bought an Ultima VOX-12E48X DVD drive from PC World about 18 months ago. It installed quickly. It played dvd's and opened and wrote to cd's. for various reasons i did not try to write dvd's to it for 18 months. when i did try it thought they were cd's with a 4.7 GB capacity and would not work. Although it took several hous to decide it could not write to the disc.
on serching the web, a friend found this was a common problem with this drive! Amazingly it is still offered for sale.
When I contacted them pc world were totaly unhelpful.
ultima website offered a "contact us" but e-mail was returned. several links on their web site did not work including Frequently Answered Questions.
More details
Memory / capacity
Satisfactory
Design
Very poor
Ease of use
Easy
Instruction manual
Satisfactory
Manufacturer Support
Totally unhelpful
Speed
Average
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