Arundel- Walker Business & Personal

Advantages: personal attention
Disadvantages: online services not always good

...I have held accounts at the National Westminster Bank since 1986 both personal and business accounts. Initially my accounts were purely personal but over the last ten years I have added a business account. I have always found the bank managers to be friendly and helpful and knowledgable concerning the running of a business. This is particularly important when business is not good, during recessions for example, when small businesses need an understanding approach. The personal bank manager approach of the National Westminster allows continuity in dealing with business people and their policy of visiting businesses on site gives them a better understanding of business problems.... Read review

Ciao members have rated this review on average off topic

Advantages: High street branches
Disadvantages: Don't understand my business

...We opened a business account when we set up our company as IT contractors. We opened an account with our local branch as we wanted a local and personal service but the branch staff have no idea about our business. Our account always has a credit balance with few transactions, yet they charge us to run it. They are only geared up for small businesses with poor cashflow and lots of transactions so they can impose high charges. They have business internet banking but compared with personal banking internet sites their web site is poorly designed and abysmally slow to navigate. I was trying to set up a transfer transaction tonight but had to give up. Their phone banking lines shut at 10pm. Their adverts sell their "specialist knowledge of local markets" but they are doing nothing for us, and our business affairs are very... Read review

Ciao members have rated this review on average somewhat helpful

Advantages: Efficient, Good Variety of products, Best offered Cash ISA 2 years running
Disadvantages: Try and sell you products that are not always beneficial to you.

...Although I have read a lot of negative reviews on Barclays - I personally have never had an issue or any problems with then that Barclays haven't dealt with in a professional manner. *I have both personal & business bank accounts with them. *I rarely have ever needed to go into branch unless I'm paying in cheques. *I bank on-line and in comparison with Lloyd's bank find Barclays on-line banking facilities meet all my needs. *Telephone banking is always efficient and I feel I get what I need done with ease. I dont recall waiting times but cant be too long for me to not recall. Yes sure all companies will try and promote their products to you in order to sell you something - But its down to you as a person to assess the pros and cons of a product. Its always in your best interest to choose the correct products for you... Read review

Ciao members have rated this review on average helpful