... Unfortunately, because she only has a Visa Electron card, the transaction wouldn't go through so she turned to their big competitor, Asda.
As I haven't sent flowers from there I thought that I should first do a little bit of research on the website before writing about the actual quality ... Read review
Advantages: None Disadvantages: Mix-up with the order, Unreliable service, No full refund offered, Poor quality flowers
...Day. On the plus side, ASDA did deliver on the correct day. However, when she phoned me up to thank me for them, I realised that what she was describing most definitely was not what I had ordered for her. It was supposed to be a beautiful bouquet of flowers (3 Mini Gerbera Torrina, 1 Gyps, 3 Chrysanthemums white, 2 Santini Ceasar, 2 Rubelina Palm and 1 Lily pink) and instead she received a white plant pot covered in soil, with roses, 3 of which had ... ...wouldn't trust the quality of ASDA flowers.
I phoned them up and they apologised for the mistake and said they would deliver the correct bunch on tuesday. However, tuesday came and the flowers didn't arrive. When I phoned them up on wednesday, they informed me that they were not doing any redeliveries on Mother's Day flowers as they were part of a special range and the best they could offer me was a 50% refund. I was outraged by this as, effectively, ...
sunshine05eb 25.03.2009
· Read full review
Ciao members have rated this review on average: very helpful Review of Asda Flowers Online Delivery
Advantages: cheap prices, easy website to use Disadvantages: no flowers delivered!! no tracking system to find out where they are
...a letter of complaint to ASDA but anything offerered will not make up for my mum not recieving the flowers I wanted to get her for mothers day. I would advise using another established company like interflora or maybe even tesco flowers!!!! I am sure asda were very busy with deliveries for mothers day but this is why I placed my order early on the 13th and why I asked for it to be delivered on the friday ...
redted1977 23.03.2009
· Read full review
Ciao members have rated this review on average: helpful Review of Asda Flowers Online Delivery
Advantages: cheap Disadvantages: cheap looking and probably wont turn up on time and may be half dead
if you want half dead flowers delivered 2 days late then this is the company for you. cheap service and product. ordered for thursday and arrived sat, contacted the helpdesk but unable to give any info on when they would arrive. luckily my wife thought it was funny but would recommend you either go to a proper interflora or just pop into the supermarket and buy a bunch. wont be using them again.
Price - cheap
Delivery - when they feel like it
... ...very good for the one you love, better quality available from your local garage.
service - no idea when they would arrive and not able to help, offered a refund but said I would wait till sat in the hope they would arrive. Ordered for thurs which was the 1st date the internet site offered. Chased up friday night but could not give any details on when they would arrive. ...
darren25 15.02.2009
· Read full review
Ciao members have rated this review on average: helpful Review of Asda Flowers Online Delivery
Advantages: Available to send online Disadvantages: No refund or redelivery offered
...amazing but I cannot, I am now left to face my mum and tell her that I actually didnt forget her anniversary, and had ordered her something special either a week or 2 beforehand.
Thankyou Asda for making what was meant to be a beautiful surprise into a nightmare!! ...
ObsidianButterfly 10.12.2008
· Read full review
Ciao members have rated this review on average: helpful Review of Asda Flowers Online Delivery
Advantages: Quality & Presentation; Value; Well-Packaged Disadvantages: Parcelforce Delivery Only, no Local Courier
...surprised by the selection that ASDA had to offer and thought the prices were good. I chose the Extra Special Deluxe Pink Supersize for £36 inc delivery, and chose a delivery date 3 days hence, which happened to be a Saturday.
It was just as I processed the order that I had an "Oh No" moment. Asda use Parcelforce instead of a local courier service, and usual Parcelforce rules apply. If no one is at home, a card is left and a redelivery automatically ... ...to visit their local Parcelforce depot to collect the item. Of course, for deliveries of non-perishable goods this may be fine, but if no-one is home on Saturday, then nothing's going to be remedied until Monday, and what happens to your flowers in the meantime?
Luckily, the flowers were received with no problems, and my mum was delighted. In fact, she said they were probably the best she'd had. They were still going strong 9 days later.
I reiterate ...
oscarn 29.08.2008
· Read full review
Ciao members have rated this review on average: helpful Review of Asda Flowers Online Delivery
