updablues 4

updablues

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Member since:05.03.2008

Reviews:16

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ASDA Price, now that's a Smart Price!!

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14.02.2010

Advantages:
Great bargains and deals throughout the store at very competitive prices

Disadvantages:
Big cues and self checkouts not functioning that well

Recommendable Yes:

Detailed rating:

Price

Value for money

Layout & presentation

Selection & range

Quality

Waiting / queues

City / Branch addressBelfast, shore road branch

Frequency of visitSeveral times a week

AvailabilityI usually find what I am looking for

In store customer serviceGood

After-sales serviceSatisfactory

Staff knowledgeGood

Freshness of goodsExcellent

12 Ciao members have rated this review on average: very helpful See ratings
exceptional by (8%):
  1. danielleg1989
very helpful by (92%):
  1. TheHairyGodmother
  2. Katieshaz
  3. mumsymary
and 9 other members

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Hi people, ASDA, ASDA, ASDA. Five days out of seven that's all i see around me for 9 hours of the day, yes that's right you've guessed it, i work in ASDA full time, 38 hours a week, suited and booted in our bright limes. I mainly work in the B.W.S (beers,wines and spirits) department now so I'm the person that unfortunately tells you that we never have the stock in while a good deal at the time is on the booze. I've heard it all from the likes of 'why's it not in?' or better still 'I know there's some out back you just wont get it' i feel like some of these customers are going to put me in A&E some day ha ha, all I'm responsible for is putting the stock on the shelves 'IF WE PHYSICALLY HAVE IT'.

I've worked in ASDA for just over two years now though one year was spent on night shift which I'm glad I'm off now, working 9pm to 7.30am doesn't do a 19 year old at the time any favors, so anti social ha ha.

Anyways more to do with ASDA itself. Before working in B.W.S i used to work on the Grocery department which is classified as most of the isles except Chilled, Fresh, Meat, George, G.M (General Merchandise) and H.B.C (Health & Beauty Care).

Since working on Grocery for a good while i can tell you now that there are some fantastic offers all year round in the place all highlighted with the bright yellow 'Rollback' or '2 for' signs. We all love a good bargain ha ha.

On the end of every bay of the isles is where you will see the main deals, I'm always on the lookout myself, suppose its one advantage of working in a supermarket ha ha. Plus i get 10% off wehh heyy (not).

I find that ASDA marks out the isles quite clearly with the big green and white hangovers by the ceiling telling you exactly what's in the isle your approaching, though without a doubt I'll never stop getting customers coming to me and asking what isle would i get such and such etc. but hey as the slogan says 'always happy to help' unless its a Sunday and I'm hungover, I do apologize in advance ha ha. From working in ASDA i can tell you that the managers (and there are a lot in one store) are really focused on getting all the deals highlighted in the quickest and best possible way for you the customer which is always good for driving in the sales making the customer and me happy as you get a good deal and we get a higher annually bonus ha ha.

Departments such as meat and chilled regularly get date checks done reducing anything that's coming up to the sell by date and replacing with a fresher product just for your piece of mind.

I think ASDA is a great supermarket for bargains and really does have something for everyone. In the GM isle it has a wide range of the latest console games and DVD's to play and watch usually set out on display in top 10 formats for your own convenience which i find really useful. It also has the likes of CD's to DVD players and a good few TV's ranging from all sorts of sizes at competitive prices. All your computer accessories are available in the GM isle also.

George department has been very popular in ASDA with lots of clothes and accessories to chose from though it only caters for women and kids. Sorry for the requests of selling men's shoes (don't ask). I find that the kids section is really good and has a lot to offer from newborn ages and up. When the seasonal times come such as Halloween and Christmas they always have themed costumes for the kids which is a big hit.

Some of the other isles include frozen for all you freezer food, a lot of great deals and lines along there at really affordable prices. There is the Pet isle with a great selection of different brands including the main names such as Whiskas for cats and Pedigree for dogs, also with a variety of cleaning products and accessories for them.

What's really good about ADSA is that it caters for people of all incomes. There's all the main brands of food for example. McVities chocolate digestives and then you would get an ASDA brand of chocolate digestives which would be relatively cheaper in price and then again you can get a packet of ASDA 'smart price' chocolate digestives even cheaper again which is very helpful if your on a budget.

A Few things i don't like about ASDA are the cues. As the place is so busy particularly on weekends the cues sometimes run down into the isles which can be annoying for the customer obviously having to wait (this all depending on the size of the store obviously). What's also annoying is that us the colleagues will be called to help bag pack or jump on a spare till if any are available and help out till the ques die down. I don't mind the helping part but its just the fact of having to leave what your doing on a busy day and making customers looking for help standing around for a while or not getting what they want.

Now we come to the newly installed 'self checkouts'. They are supposed to make your experience quicker and maybe so if you get lucky and only have a few items, but most of the time you will put your item into the shopping bag and it wont recognize it resulting in the colleague assisting the self checkouts having to come over and type a number in to get your screen back on and this can happen a lot if you've got a fair amount of shopping to pay for which gets quite frustrating. Its time to pay, once you touch finish and pay as you start inserting the cash it keeps saying something along the lines of 'please insert cash and continue your transaction' in the annoying computer generated voice usually repeating until all your money has been inserted. Sometimes I'd just prefer to wait in the cue because i will probably end up in a worse mood if i use the self checkout ha ha.

Coin Star is another new machine which i thought only ASDA's had but then found out that Tesco's have as well. Instead of going to the bank with all your collected copper and change you can just bring it in store and place it on to the metal plate after going through a few touch screen instructions and as you hold the plate up your change goes into the machine as it counts it up infront of you on the screen. Once your change has been added up you will get a few options being, to exchange for a voucher, to give to a charity or to spend it in store its that easy and useful.

Personally i think ASDA is a good place to shop and has a great deal of bargains for you to snap up whether it be edible or non edible. Working for ASDA has its up's and down's, ups being you meet a good lot of new friends working there and usually have a good banter. Down's being some of the managers can get on your back a lot and it doesn't really help when you are in a bad mood but that's life i suppose ha ha.

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Comments about this review »

danielleg1989 15.02.2010 14:42

Exceptional review! x

JL132 15.02.2010 09:06

fine review x

updablues 14.02.2010 20:48

thanks for the ratings everyone its really appreciated!!

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Review Ratings »

This review of Asda (Shop) has been rated:

"exceptional" by (8%):

  1. danielleg1989

"very helpful" by (92%):

  1. TheHairyGodmother
  2. Katieshaz
  3. mumsymary

and 9 other members

The overall rating of a review is different from a simple average of all individual ratings.



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