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User rating 3 Reviews

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Why do we buy travel insurance? Is it that our wallets are too full and we simply want a safer alternative to burning our cash, or is it because we want peace of mind and something to fall back... more

User Reviews

for Atlas Direct
  • 84 of 84 Ciao users found the following review helpful
    Picture of flumpet

    flumpet

    User doesn't recommend the product

    Advantages Advantages Competitively priced policy, paid out eventually

    Disadvantages Disadvantages Excess slightly higher than some, took a long time to pay out

    First of all I'll start off by putting in bold this review is of both my 2006 experience and my parents 2010 experience with Atlas Direct . My 2006 experience was second to none, and I rated it as 5 stars - however, my parents 2010 experience was quite different. I could not in all conscience leave my old review as it was, as I no longer believe this company deserves 5 stars. 2010 most recent experience My parents bought a travel insurance policy with Atlas for a two week break in Tenerife. They have used this company many times but never claimed, they were happy to use it as in 2006 I had to ... more
  • 9 of 9 Ciao users found the following review helpful
    Picture of LegalEagle247

    Level 2 LegalEagle247

    Member since 06/12/2007

    Reviews written: 30

    User doesn't recommend the product

    Advantages Advantages Cheap, quick and easy to apply.

    Disadvantages Disadvantages Unwilling to pay out for even minor claims.

    Why do we buy travel insurance? Is it that our wallets are too full and we simply want a safer alternative to burning our cash, or is it because we want peace of mind and something to fall back upon if the worst should happen? For the vast majority, I imagine (and hope) that the latter applies. The quality of an insurance company is defined not by its prices, but the way in which it resolves claims. In most cases, it's unlikely that you'll need to claim; as such, you may never find out how good that insurance really was. Were you really protected, or was it merely an illusion? Put your hand up ... more
  • 21 of 23 Ciao users found the following review helpful
    1 Star Quick review of Atlas Direct by Kweaver 30/07/2007
    Cost effective but requires contacting the emergency medical assistance number for advance authorising of medical claims for £250 or above - this is hidden in the small print and not mentioned in the schedule. As a result my £10 million pount cover for emergency medical expenses wasn't worth the paper it was printed on

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