I have no problems with the car itself, it is a pleasure to drive, but I have found the much vaunted Audi service and quality promise to be something of a misnomer.
When the car was delivered to the UK, pre sale checks failed to pick up on software glitches with the airconditioning display, ... Read review
Hatchback - Front (FWD) - 6 Speed tiptronic Automatic, 5 Speed Manual - 1595 cc - Max Speed: 116 mph - 102 bhp - Petrol - Available Trims: Technik SE, Technik, S line, Sport, SE
Advantages: Handling / drive quality / aesthetics Disadvantages: After sales care / reliability
...have found the much vaunted Audi service and quality promise to be something of a misnomer.
When the car was delivered to the UK, pre sale checks failed to pick up on software glitches with the airconditioning display, CD player and multifunction steering wheel which took over 3 months to resolve.
SInce then the rear middle seat belt has jammed on four occasions, the first two of which were dealt with efficiently by ... ...headrest and broken the arm rest.
Maybe it is just an isolated incident or just a bad dealership, but my aftersales experience of Audi has been extremely disappointing, leading to my poor rating below.
The dealership if you were wondering is Wimbledon Audi. ... more
I have no problems with the car itself, it is a pleasure to drive, but I have found the much vaunted Audi service and quality promise to be something of a misnomer.
When the car was delivered to the UK, pre sale checks failed to pick up on software glitches with the airconditioning display, CD player and multifunction steering wheel which took over 3 months to resolve.
SInce then the rear middle seat belt has jammed on four occasions, the first two of which were dealt with efficiently by Audi roadside assistance who recommended that the unit be replaced. When it jammed a third time I took it to the dealership, they said that the unit didn't need replacing and that they had fixed the problem, only for it to go again within a month.
I have just had my car returned with a new belt that is too slack and in fitting the belt the technicians have ripped the leather by the headrest and broken the arm rest.
Maybe it is just an isolated incident or just a bad dealership, but my aftersales experience of Audi has been extremely disappointing, leading to my poor rating below.
The dealership if you were wondering is Wimbledon Audi.
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